Crowne Plaza Cleveland at Playhouse Square by IHG

The location was great. You can walk to all the attractions.

It was pretty expensive and you have to pay for parking.

Dinner was good, breakfast was just average. The coffee was awful, undrinkable.

Didn't like not being provided a continental breakfast. Breakfast was $15.00. We did complain and were given vouchers.

Location was perfect for events in Cleveland, Parking nearby was reasonable price. The lobby and pool are in a great condition with a functional hot tub. Rooms overall was super clean and nice.

Breakfast included only for two adults per room (kids was not included !) and the beds seems to be put on some weird box with metal pieces that catch your leg.

Central position

Amenities were quiet basic for this type of hotel (it was 200 dollars which compared to Holland is quiet expensive for what we got) room was old fashioned and could use some paint

Location and room

Waiting a long time to get our car when checking out

Rooms are spacious

Rooms are big but badly organised.

La ubicación

No me gustó el trato del personal, rozando lo grosero. Nos cambiaron la reserva, habíamos reservado una habitación con dos camas Queen size y, sabiendo que íbamos cuatros (dos adultos y dos adolescentes), nos pusieron en una habitación con cama de matrimonio y dos camas supletorias en pésimas condiciones (mi hijo prefirió dormir en el sofá antes que en la cama supletoria). Excusa de problemas con las cañerías pero la realidad es que se les fue de las manos las reservas por el partido amistoso de Brasil-Egipto que se jugaba ese fin de semana.