The Ben Doran Guest House

Our room was rather worn. Water pressure in the shower was barely a trickle.

Excellent breakfast

Location

The room felt quite dated, and there were several issues that made the stay uncomfortable. The toilet made random electrical pumping noises, the shower head was floppy and couldn't be positioned properly, and the water pressure from the taps was extremely poor. Tea and coffee facilities lacked basic decaf options, and the curtains were thin, let in too much light, and didn’t close properly. Parking is limited and awkward—you have to leave your car key if you plan to go out, which isn’t ideal. Breakfast was underwhelming with limited hot choices that weren't served hot, and the tea and coffee had to be replaced as they were only lukewarm. Overall, definitely not up to 4-star standards, especially for the price being charged.

The location

I booked the room months ago I paid it on time but the property didn't send me an email with the information on how to access the key or how to access the room. I had to send them an email asking for all this information. Also, in the booklet of the Ben Doran Guest House that can be found in the room with the information of the property, in 'Transportation' it says literally 'please ask at reception if you would like us to order you a taxi' I rang the bell at reception asking them to order a taxi for me and they told me that they didn't do this service. I was very disappointed with the staff.

Cleanliness. Easy access to city centre on bus route.

No heating when we arrived. It was turned on after a few guests must have complained.

This is a beautiful property, every room has charm…the high ceilings, fireplace, staircase. Breakfast was delicious, with amazing service. Our bed was so comfortable. The location is right across the street from the bus stop, convenient to any destination. The owner was gracious and very helpful, making us feel welcome. We loved it.

Good location within easy walking distance to the city. Large comfortable room, Facilities good with free tea and coffee available at all times. Friendly staff, good system for key access with individual key box codes. Breakfast adequate, described as full Scottish but didn’t have bacon, black pudding or haggis. Free on site parking and wifi.

See above

Nice period property with many original features. Clean and tidy

Rather dated decoration. Very basic and disappointing breakfast. Nasty sausages, shop bought and packaged pastries, only an hour each morning for breakfast between 8-9 which is too early when you’re on holiday. Basic coffee choices (black or white only) nothing more.

Nice size room was good Very good selection of food for breakfast and the staff were friendly.

The ceiling above the bed had cobwebs, the shower wasn’t very powerful. The pillows weren’t very comfortable