Host & Stay - Windsor Cottage

Was close to everything and cosy

The shower screen isn't sat properly so the water ends up on the floor and the shower head also has a leak coming out above the shower head which is also making the floor wet

Beautiful cottage, perfect location. We will be booking again next year

Mark, a member of staff with Host & Stay. He helped us get out of Windsor Cottage and found us an alternative venue.

Unbearable strong smell of tobacco in the main bedroom and the unbearable smell of cannabis in the lounge.

Lovely cottage, clean and comfortable good to be able to take the dogs.

There needs to be a re stock of glasses

It was clean, in a great location for walking to the beach and into town. It was lovely and warm, as it was a cold weekend and there was no restriction on the heating. There was plenty of hot water. It was very dog friendly. The kitchen design was great. It was next door to an excellent shop/post office that sold most things. The television watching system was good and easy to use. The bed was very comfortable.

The stairs were very steep to the bedrooms. The upstairs lighting was poor. There needed to be a mattress cover on the main bed. There wasn’t any facility to make coffee, not even a cafetière. There wasn’t an anti slip mat for the bath/shower. It could have done with an indoor doormat at the main door, especially at this time of year. The under stairs cupboard was full of dumped stuff, so not very useable for coats or storage.

Great location. Cosy clean and tidy. Perfect for the walk into town.

Parking was a bit naff but managed to park down the side of the house so was ok.

The shower temperature control was broken so only scolding hot water available. The company didn't send key collection info, no answer or answer phone option for 3 days prior to our stay, only got key info half an hour before our arrival.

Very little

There was no Chubb lock despite the details saying there would be - and a very flimsy Yale lock, so the property was unsafe. We couldn’t shower as the water was at a hugely high temperature which would have scalded the body and the tap that controlled the water temperature appeared to be broken. There were no toiletries provided other than one tiny bar of soap. There was no rug in the lounge - the photos did not reflect the actual property The front garden was unkempt and there was a very old plastic holder on the front gate that would have once held postcards or flyers advertising the property.