Host & Stay - Windsor Cottage

Very cosy and cute house located perfectly for getting into the seaside and train station to other areas

Self catered . Location good , able to park. Nice house, nicely decorated . Great toiletries in the bathroom . Good tv . Beds so comfy and soft towels . Good amenities near by , shop, and the best fish and chip shop across the way . Not far at all from town and beach .

We were very pleased with the property . There were a few minor issues . Only 3 knives , no ironing board . The front door Yale lock unable to put catch down . Just needs a little adjustment to be more secure though we did feel safe and there were no problems . The freezer part of fridge needs defrosting . I doubt the landlord would be aware of that. We would happily stay in this lovely property again .

Location was good and the property was clean and well presented.

No coffee machine although it said there was one. No tea towels or hand towel in the kitchen. Surprisingly no coat hooks whatsoever anywhere. No idea where you would hang up your coat in wet weather when dripping wet! These comments have been made before but no action taken.

Good location

The property absolutely stunk of cigarette smoke despite being a no smoking property. It was so bad that we were unable to complete our stay and ended up booking a hotel. Despite being told we would receive a refund, they subsequently refused to issue one. Host and Stay used to have a good reputation but I would avoid this properly and Host and Stay at all costs.

Cosy and trendy

The property is very well located, just a few minutes from the shops, train station and beach. The house is comfortably furnished and well equipped, especially the kitchen. It is lovely and warm once the heating gets going and there are electric radiators in each room if you need a boost. The little garden at the front was very useful for our small old dog, who isn’t up to walking far. The property grew on me over the course of the week, and began to feel very homely.

We booked very late, so it is perhaps understandable that no one had been in the property for a while but it wasn’t very nice to arrive to find post on the mat and the house was very cold. There was no welcome pack, which I’ve had in other properties in Saltburn. We had a few practical issues - the front door sticking, a lamp in the front room not working and a piece of trim in the kitchen fell off and nearly brained my mother. That said, the company sent someone round first thing to address those issues, which was excellent service.

Close to the shop, close to the beach

Beds were not comfortable in both rooms. Banged my leg few times on the bed.