V&A Waterfront Luxury Residences - WHosting

Spacious accommodation that is well located

Clean and modern and in a perfect location.

Excellent

This is a nice location as the property is at the canal but the condition of the property is very very poor. It is not and should not be listed as 5 stars. The list is as follows: Stained pillows / dirty sheets, stained carpet with residue, air conditioner remote non functional, stained dirty couch, various pieces of broken furniture i.e. one leg missing from bedside table, walls with water damage / peeling paint. Seemed that no one had lived in the place for some time and it was not cleaned. Our concierge was responsive but not terribly accountable. Housekeeping requests were delayed and also what was asked to be fixed or replaced was not done so. A request for an extra key card as our booking was for 2 was never fulfilled. It was cold during the nights as we could not turn on the heater via the air conditioning unit. Expedia was wonderful in trying intervene and offered one key cash amount which was appreciated; however, i think the biggest thing expedia could do is to de-list them as 5 star. This place is and should be 1 star.

Property was nice size, location worked for me. Property needed a few minor things repaired, but they did not affect and enjoyable stay. Was met given keys and tour of property and they were also gracious with extra time for my checkout. I would not only recommend but would definitely stay there again

Great experience at a very well designed property. Supremely clean and all the modern conveniences you could ask for and nothing was too much trouble. Excellent check-in experience with a very friendly fellow

Die Unterkunft ist mit Luxeryresidens verkauft worden, ist aber in desolaten Zustand. Der Host sagte zu allem ja organisiere ich, jedoch machte er gar nichts. Weder 2. Schlüssel, noch zusätzliche Decke noch Haartrockner, Geschirrtuch, Spülmittel noch Pooltcher wurden gebracht. Nach der 1. Nacht wollten wir wieder ausziehen, Bett mit Löchern im Leintuch und nur 140 cm breit, in der Mitte so weich, dass wir immer zusammen rutschten. Das schlimmste war die Autobahn vor dem Schlafzimmer es war so laut, dass wir dachten die Fenster stehen offen. (War leider nicht so) der Host wollte uns nicht helfen und verwiest uns auf Hotels.com die hatten auch keinen Erfolg, haben uns jedoch 15% Rabatt . Wir sind trotzdem nach der 2. Nacht ausgezogen und zahlten eine 2. Unterkunft. Alles war schmuddelig Wasserkocher mit rostwasser gefüllt Toster rostig Herd schmutzig und div. defekt. Siehe Bilder nie wieder ich hoffe Hotels.com schliesst diese Unterkunft aus.

立地はよく治安もよかったですが、近くに店がなく食料等の買い物に困りました

Modern, clean and in a great location with a really love walk along the canal to the VA shopping complex. We had a fabulous time

Good stay and good service