Courtyard by Marriott Champaign

Rooms were dark and lighting was poor

Good location, modern facilities. Bistro on site

Staff grit and welcoming . Manager less friendly. Issue with TV not working and manager expected us to trouble shoot rather than send maintenance. Requested different room and was accommodated

The hotel room was fine and as expected. Clean room, had a smart TV but it wasn’t intuitive and wouldn’t connect to our devices. However, we had a lot of issues during check in. We booked through a third party and this caused a lot of confusion for the individuals checking us in. After about 15 minutes we got checked in and were offered a free water as compensation (whatever, thanks?). The real issue was after check out. I was charged an additional 120$ two weeks after our stay. I called the hotel to figure out why and they said it was a mistake made during the check in. Luckily I caught the charge when reviewing my charges but otherwise they would’ve taken an extra 120$! I understand mistakes happen but you should’ve be well versed in third party booking and a 120$ mistake is quite a big blow in this economy. Additionally the pool was closed, the breakfast wasn’t free, and there was barely any parking as many of the spaces were sectioned off. We ended up parking across the way If you book third party to Champagne Courtyard be VERY cautious and triple check all your expenses so you don’t get doubled charged.

everything

Convenient and quiet.

No free wifi. Had to pay $3 to park. 3 bath towels for a room for 4. Tub drain was clogged. A little pricey…$160 for 1 night.

The staff was friendly. The room was not clean; The lamp over the bed was nasty, there was an Oder that would not go away even after I spayed the deck had over a dozen cigarette buttes and debris, windows and walls were nasty. The shower had what appeared to be some kind of black mold at the base. I did not rest well at all extremely disappointed. I hate I didn’t take pictures extremely disgusted!

Breakfast was good and the gym was nice.

The sheets had blood and yellow stains on them. They weren’t changed.

Very nice hotel, comfortable beds, great size room, convenient location.

Nothing to dislike