Francisco Grande Hotel and Golf Resort

The restaurant serves a world-class breakfast. Friendly and helpful staff. The course is beautifully designed with palm trees and mountains in the background.

Everything was perfect during my stay

This property is very very dated. Not well kept. There were bird droppings all over, that were finally swept up when we were leaving. Additionally the toilet was not working in our upgraded room and the water was shut off in the hotel. There is also no heat in the building. On a up note the staff was friendly especially in the restaurant.

The hotel turned off the heater and its freezing outside and there was a storm. They gave us a tiny space heater that was totally inadequate. We froze the entire time. What cheap a-holes. Then when it rained the elevators stopped working. We were on the 5th floor. The hot tub had hot water but most of the jets were broken. This used to be a nice hotel for rich people 25 years ago but now its a broken down overpriced pos

The bar and restaurant are very nice. Food and drinks are excellent. All the employees that we have had interaction with were very pleasant and helpful. Golfing was fun, but the course needs a little work. The rooms are a bit tired, but that wouldn't stop us from staying here again.

Good food

Stay was medium neither fantastic or terrible. Just average. There were not enough outlets in the room, beds were hard, the thermostat did not adjust, it just blew cold air and would no heat. Room service staff was great but the QR code in the book didn’t work so the staff had to read the menu over the phone. Had to order room service delivery for my coffee since the coffee maker in the room didn’t work. Like I stated before it was just average except for the staff. Every single employee we encountered was wonderful!!! It was a pleasure to meet them.

Francisco Grande is a diamond in the desert.

Great accommodation. Very clean with a very friendly staff

We enjoyed our stay. The staff was super friendly. The rooms were very clean. My only complaint is the air conditioning did not work and it was difficult to sleep. I was told the air-conditioning is turned off during the winter months. This would’ve been acceptable, except the doors cannot be left open at night due to lack of screens. Otherwise, a very great place to stay.