Red Roof Inn & Suites Hermitage

They overbooked and I was unable to stay despite having a booking days in advance and wasn’t informed until I arrived to a hotel with nobody at the front desk.

Our “deluxe room, 2 queen beds, non smoking” had 2 doubles, cigarette burns in the bedding, smelled like an ashtray, had a broken window, a moldy bathroom with no toilet paper in it, and to top it all off…the door to the room didn’t lock from the outside!

The property was in poor shape. There were bugs in the unit. Stains on the towels and on the mattress. Plumbing in the bathroom was shoddy.

Location

Bedbugs

The guy at the desk was very friendly and helpful.

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I checked into my room at 7pm at 10:03pm a roach was crawling on my wall I checked out immediately not even staying the night and got another hotel. Also my shower drain was broken and had duct tape around it 😂😭

I had a fantastic experience at this hotel! They were incredibly accommodating and helpful when I ran into an issue with another hotel. The place is clean, and the service is exceptionally friendly. I'd absolutely stay here again. Definitely a 5-star experience!

I had a fantastic experience at this hotel! They were incredibly accommodating and helpful when I ran into an issue with another hotel. The place is clean, and the service is exceptionally friendly. I'd absolutely stay here again. Definitely a 5-star experience!