voco Kissimmee Orlando by IHG

The room was extra clean and beautiful! I loved everything about the property. Staff was very responsive to us. Great experience and we would love to be your guest again! Keep up the good work.

The room was good, clean, no smells, and fully stocked as it should be. Very close to the Disney parks.

Great easy stay! Out TV and outlets were not working. The sent a staf member that night and maintenance in the morning. Overall would reccomend and would stay again

Tienen café gratis en el lobby todo el tiempo. Café bueno y bien hecho. Lugar super limpio y organizado. Lugar cerca de todo y elnpersonal muy amable. Quedamos encantados y definitivamente volvemos pronto.

Me and my family appreciated the room on the first floor without even asking us the staff gave us the easiest access since we were all exhausted and had children and senior who would have trouble climbing stairs. even though there is an elevator it would still be too much walking. the pool is amazing! everything is clean, quiet and not crowded. there is no chaos. it is very peaceful place. we absolutely loved it! and it's so beautiful! very adorable hotel!

Good

Great place for the buck

Beautiful! Staff was amazing Pool is big and very nice!

Good

The place has been recently remodled so the room looks great when you first walk in. As others mentioned before, the cleaning service here isnt great. After the room service came in there were still trash laying on the floor. The room is musky and nothing dries so other guests hang clothes on the railing outside of the room. I wish there were better places to hang clothes to dry than outside of the room. We stayed 5 nights, and on one of the nights the music at the pool was so insanely loud. The rooms surround the pool so every room as a view of the pool. We could hear every word of the music in our rooms with the door closed. I called the front desk and while on the phone the staff told me at 10:30 the music is turned down to a lower volume and will be turned off at 11pm. I had a early morning but had to just wait in bed in the dark for the music to turn off, which it did not. I called the front desk again at 11:05PM asking why its not off. She had clearly forgotten and asked if the music is bothering me. It obviously is bothering me, why would I call a second time. She said she would go turn it off now but we had no issues with the music on any of the other nights. The music was clearly too loud that night and should have been dealt with the first time I called and shouldn't have had to remind them to turn it off at 11PM when its their policy to turn off the music. I'm also suspecting we were the only guests at the property that a night.