7.5 / 10 Guest Rating

Mercure Cairns

Name: Mercure Cairns
Address: 15 Florence Street (Corner of Florence and Lake Streets), Cairns, au
Rating: 7.5

15 Florence Street (Corner of Florence and Lake Streets), Cairns, au

from US$270 / night

About the Property

Convenient City Centre Location
Mercure Cairns offers a prime location in the heart of the city, just minutes away from the Esplanade, Lagoon swimming pool, and key attractions like the Cairns Night Market and Reef Hotel Casino.

Family-Friendly Accommodation
With spacious family-size suites available, Mercure Cairns ensures a comfortable stay for families looking to explore the wonders of Cairns together.

Relaxing Outdoor Amenities
Guests can unwind in the outdoor swimming pool surrounded by lush gardens or seek adventure with excursions arranged by the Tour Desk to iconic destinations like the Great Barrier Reef and Daintree Rainforest.

Book now to experience the perfect blend of convenience, comfort, and relaxation at Mercure Cairns.

Facilities & Amenities

WiFi available

Free WiFi

Non-smoking rooms

Air conditioning

Swimming pool

Restaurant

Business center

Family rooms

Lift / Elevator

Laundry

Important Information

Check-in & Out

Check-in

Check-out10:00 AM

Property Notes

Please note, there is a 1.1% credit card surcharge when using a credit card. Restaurant & Laundry services are closed till further notice due to the burst water mainsParking is subject to availability due to limited spaces. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

6 rates found

Family Room with One Queen and Two Twin Beds - Photo 1

Family Room with One Queen and Two Twin Beds - Photo 2

Family Room with One Queen and Two Twin Beds - Photo 3

Family Room with One Queen and Two Twin Beds - Photo 4

Family Room with One Queen and Two Twin Beds - Photo 5

Family Room with One Queen and Two Twin Beds - Photo 6

Family Room with One Queen and Two Twin Beds - Photo 7

Family Room with One Queen and Two Twin Beds - Photo 8

Family Room with One Queen and Two Twin Beds - Photo 9

Family Room with One Queen and Two Twin Beds - Photo 10

1/11

Family Room with One Queen and Two Twin Beds

The spacious family room has an private bathroom with shower. It also includes a TV, air conditioning and fans, microwave, tea and coffee making facilities and a refrigerator. Some rooms have a balcony.

44 sqm

Sleeps 4

2 Twin bed (90-130 cm wide)

1 Queen bed (151-180 cm wide)

Amenities

Coffee/tea makerShowerTVAir conditioningHair dryerKitchenette

Room Option

Board / Meal

Price for 1 night

Family Room 1 Queen and 2 Singles

Non-refundable

Room Only

20% OFF$355.42

$284.34

Includes taxes & fees

Family Room 1 Queen and 2 Singles

Non-refundable

Breakfast Included

20% OFF$401.23

$320.98

Includes taxes & fees

1/11

Superior King Room

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a dining area, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

27 sqm

Sleeps 2

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerShowerTVAir conditioningHair dryerRefrigerator

Room Option

Board / Meal

Price for 1 night

Superior King Room

Non-refundable

Room Only

20% OFF$337.61

$270.09

Includes taxes & fees

Superior King Room

Non-refundable

Breakfast Included

20% OFF$383.41

$306.73

Includes taxes & fees

1/8

Loft Queen Room with Spa Bath

The hot tub and spa bath are the special features of this double room. Guests can make meals in the fully equipped kitchenette that features a refrigerator, kitchenware and a tea and coffee maker. A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this spacious double room. The unit offers 1 bed.

27 sqm

Sleeps 2

1 Queen bed (151-180 cm wide)

Amenities

Coffee/tea makerShowerTVAir conditioningHair dryerKitchenette

Room Option

Board / Meal

Price for 1 night

Loft Room 1 Queen Bed and Spa

Non-refundable

Room Only

20% OFF$343.54

$274.83

Includes taxes & fees

Loft Room 1 Queen Bed and Spa

Non-refundable

Breakfast Included

20% OFF$389.35

$311.48

Includes taxes & fees

Guest Reviews

7.5

Very Good993 verified reviews

AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Select topics to read reviews

Paula

Verified booking

family_with_children

Standard Room

Stayed in Mar 17, 2026

"Exceptional"

Exceptional

10.0

Location, central to everything. The staff were very friendly and accomadating

There was no onsite parking, but there were free options available, just a short walk

Helpful?

Machans007

Verified booking

family_with_children

Standard Room

Stayed in Mar 15, 2026

"Was OK"

Very Good

7.0

Staff and location were good.

We stayed in a family room 117. One of the beds wasn't straight. It was at a slant, very weird position as the floor was very uneven. The aircon was leaking, and the TV wasn't working.

Helpful?

Luc

Verified booking

couple

Standard Room

Stayed in Mar 14, 2026

"Very Good"

Very Good

7.0

restaurant limited to breakfast

Helpful?

Steve

Verified booking

solo_traveller

Standard Room

Stayed in Mar 13, 2026

"Exceptional"

Exceptional

10.0

Helpful?

timh276MUNDINGBURRA, TOWNSVILLE, QUEENSLAND

Verified booking

Couples

Standard Room

Stayed in Mar 11, 2026

"Reasonable value for money"

Excellent

8.0

Handy location, price was right, but it was a bit noisy and I have stayed there a few times now and the restaurant is still not open. :-(

Helpful?

Narelle

Verified booking

family_with_children

Standard Room

Stayed in Mar 11, 2026

"Excellent"

Excellent

8.0

Location was great, staff were friendly. The cleaner was very helpful.

Empty soap bottles in shower, no teaspoon in room, corridors hadn't been vacummed for a while.

Helpful?

Jacob

Verified booking

couple

Standard Room

Stayed in Mar 8, 2026

"Good"

Good

5.0

Helpful?

Matthew

Verified booking

couple

Standard Room

Stayed in Mar 7, 2026

"Very comfortable"

Exceptional

9.0

Locality

Helpful?

Ariel

Verified booking

family_with_children

Standard Room

Stayed in Mar 6, 2026

"Good"

Good

4.0

Helpful?

YUAN

Verified booking

extended_group

Standard Room

Stayed in Mar 1, 2026

"3人的房间很宽敞，前台服务也很贴心，是一次很满意的住宿体验！下次还会再来！"

Exceptional

9.0

地理位置不错，去哪都是步行20分钟以内的路程！包括码头、吃饭、大型超市！工作人员也很热情！可以帮忙预定出租车！另外，澳洲的所有酒店几乎都没有瓶装饮用水提供，这家在大堂有提供饮用水和咖啡的服务，对于带父母的家庭来说太需要了！原本看其他评论说酒店没有电梯，这次是带父母来所以提前申请了一楼的房间，也得到了酒店的确认。但其实酒店是有电梯的，希望这一信息对以后的住客能有帮助！

在预定出租车的时候原本想预定5点，但经过讨论后告诉前台预约5:15的吧，但是不知道是哪个环节出现了沟通问题最后酒店还是给约了5点的出租，导致我们5:15到前台后出租车已经走了。还好最后打到了Uber，没有耽误飞机行程。以后如果可以的话是否可以出租预定成功后告诉客人一下已经预定完成时间是几点，以防止时间上的不一致。因为凯恩斯是雨季，所以房间会少许有点霉味，这个也能理解！如果以后可以放一些除湿袋在房间衣柜里可能会更好！

Helpful?

3 4

6 7

Discover

Settings

Mercure Cairns

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Family Room with One Queen and Two Twin Beds

Amenities

Superior King Room

Amenities

Loft Queen Room with Spa Bath

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Exceptional"

"Was OK"

"Very Good"

"Exceptional"

"Reasonable value for money"

"Excellent"

"Good"

"Very comfortable"

"Good"

"3人的房间很宽敞，前台服务也很贴心，是一次很满意的住宿体验！下次还会再来！"