Royal Inn Provo

It was cheaper then most

That you had to have a deposite

You over booked the place and canceled my reservation. Had to sleep in my truck

Sleeping in my truck after you canceled my reservation

Nothing but the price

Staff was rude and when my spouse tried to call me and connect to my room they would hang up. It was an emergency and they continued to hang up over twenty times.

Good for resting for traveling

Smell in the room

I thought the price was fair until I saw the hotel.

The mattresses were old and uncomfortable. There was mold in the bathroom and the bathtub drain had old hair and other substances in it. The t.v. remote was broken, the walls had plaster missing in quite a few places. My relatives who live in the area said the motel houses homeless people there.

Our reservation was canceled br the compsny

We were informed that the company overbooked and our reservations were canceled.