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9 / 10 Guest Rating

Pier House Resort & Spa

1 Duval St, Key West, Florida, 33040, Key West, US

Pier House Resort & Spa - main view

About the Property

Luxurious Spa
Indulge in massages, facials, and body treatments at our full-service spa for the ultimate relaxation experience.

Recreational Amenities
Unwind at our private beach, health club, and outdoor pool, then enjoy a refreshing drink at the beach bar or one of our two bars/lounges.

Convenience and Comfort
Take advantage of amenities such as a restaurant, room service, and a business center, all while staying in beautifully decorated guestrooms.

Book your stay at Pier House Resort & Spa and experience the perfect blend of luxury and relaxation in Key West!

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Parasailing nearby
Health club
24-hour front desk
Terrace
Garden
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional233 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.8
Service9.8
Location9.8
Room Quality8.8
Amenities8.8
Value for Money8.3
Food and Beverage9.3
Overall Experience9.8

Select topics to read reviews

L
Lamona U
Verified booking
friends
Standard Room
Stayed in Sep 7, 2025

"Exceptional"

10.0

Convenient to Duvall street, shopping, eating, and very clean and on the water

Helpful?
R
rickey
Verified booking
partner
Standard Room
Stayed in Sep 2, 2025

"Exceptional"

10.0

N/A

Helpful?
G
Greg
Verified booking
partner
Standard Room
Stayed in Aug 28, 2025

"Good"

6.0

They say they upgraded us when we checked in, they stuck us in a room next to the bar which was loud until about 1 in the morning. The facilities were nice and close to everything. Be careful with your bill because they overcharge us everyday on our breakfast and lunch bill.

Helpful?
J
James Rhodes
Verified booking
Standard Room
Stayed in Aug 26, 2025

"Exceptional"

10.0

We always enjoy our stay at the Pier House. Their staff is attentive, professional and fun. We have enjoyed Jacko for years. One of the only resorts with a beach and our favorite part is for the past few years every afternoon a manatee swims by us at beach.

Helpful?
P
Paula
Verified booking
family
Standard Room
Stayed in Aug 24, 2025

"Exceptional"

10.0

It was fabulous. The staff was amazing and we enjoyed the pool, beach and restaurant. My only suggestion is they add a pet walking area with turf. There is no grass on the property for pet relief.

Helpful?
J
Jennifer
Verified booking
partner
Standard Room
Stayed in Aug 18, 2025

"Good"

6.0

The bathroom was very nice. The rest of the room was just ok. The common hallway had trash on the floor for the entire weekend. Nobody swept the floor at all. For the money you pay there are better hotels.

Helpful?
R
Ronald Lee
Verified booking
family
Standard Room
Stayed in Aug 18, 2025

"Exceptional"

10.0

Everything was perfect. Will be back next year

Helpful?
A
Albert
Verified booking
partner
Standard Room
Stayed in Aug 17, 2025

"Exceptional"

10.0

The private beach front and the excellent kindness by staff.

Helpful?
M
Meilanie
Verified booking
family
Standard Room
Stayed in Aug 17, 2025

"Excellent"

8.0

Cons: Bed was very hard, no elevator for the building we were in, 1 beach attendant (where the snorkel stuff is) was very rude, breakfast options weren’t the greatest and you could only get entree’s in the price. Pros: Front desk staff was very friendly and helpful, the beach and pool area was very clean with a beautiful sunset view, convenient to any shopping and restaurants, our room’s location had a quiet area to sit in the balcony (surrounded by trees & not many people walking past)

Helpful?
K
Kimberley Christine
Verified booking
family
Standard Room
Stayed in Aug 17, 2025

"Excellent"

8.0

We live Pier House. Have stayed before. Unfortunately we were stuck in a "Junior Spa Suite" in rear spa building this time. Our "patio" was in the rear parking lot. Literally. Loud at night and in am with cars, workers. Patio walls rusted . Room small amd cramped. Will say it was very clean . Mattress a bit hard . Fees upon fees upon fees added plus ridiculous drink prices . Was not worth what I paid ...should have had an oceanfront suite for what I paid instead had ghetto suite

Helpful?