Best Western Premier Lakeland North

Many of our personal belongings were stolen by the housekeeping- No real Breakfast but a paper package of stale muffins and rotten bananas.

No hot water. Unclean. Noisy

Property had no hot water, strong smell of marijuana in hall, many lights didn’t work, doors did not close fully and electrical sockets exposed. Manager never available . Did not give full refund when requested after discovering deplorable condition of room after checked in.

1- the is a strong smell in the hallway and in the room 2- there are stains on the wall and ceilings as if there were a water leak 3- stains on the chairs and rug 4- holes in the curtains 5- they advertise that they provide breakfast. We asked the staff and they said that there wasn’t any breakfast. We would have booked a different hotel if we knew this upfront.

We checked in, smelly hallway. Put us in a room on the 2nd floor. I showered, no hot water. Went to dry my hair, hair dryer doesn’t work. Complained to management and they offered to move us. Apparently the 3 and 4th floor have been “renovated”. Still not hot water. I read other reviews (too late). The poor reviews are true. We left the hotel. Lesson learned, believe the reviews. Don’t pay for the room until you know what you are getting. Ask to see the room, check the water. This hotel is under renovation, but I’m not convinced that the renovation will help enough. How do you launder sheets with no hot water?🤔

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The property is under construction. The construction completed was shoty. Still charged full price for the room

The hotel is very old and there are parts on floor 3 that are in construction or renovation but definitely needs improvement

*The photos are not real *Strong smell of cigarettes In the first room: the shower didn't work, then they gave us another room and the air conditioning didn't work, and there was no remote control for the TV. *The person who attended us got upset when we told her what didn't work or what was missing. *It's too expensive for thevery bad condition of the rooms

First walking into the property it smelled like weed. Second they gave me a room key with a customer in it. Then they moved into the second hotel room and there was no light, and the third room was evenly worse. No night table (which I needed for my CPAP), the toilet seat loose, the walls cracked, the bed, etc. The worst experience ever!