DoubleTree by Hilton Hotel Denver

Room & Bed

1. Unwelcome, impolite and hostile attitude of the front desk clerk at check-in. 2. Requested using hotel phone for help with the room coffee maker. 3. Requested to deliver a band aid for a painful bruise on my finger. But was told I must come down 8 floors to the front desk to collect it! 4. After waiting ~30 min for the Coffee maker issue, called again with no answer but a continuous music was played. 5. After ~1 hour texted with the same request with no response. 5. Upon getting down for the band aid, the same first reception showed no remorse for failing to respond my phone or text messages. He requested a colleague to attend to the coffee maker issue, both displaying a disrespectful body language. 6. The hotel room phone kept on tirelessly playing on the annoying music. Could not sleep at all! Pressing any button on the phone of no use! Texted with the problem. Several minutes later the phone was stopped.

Having to pay for parking is trash

Well, I let the team know I was graduating, and they upgraded the room, which was both a pleasant surprise and, honestly, so amazing as I'd never had that happen to me before. We also loved the cookies, though I am a little guilty of having more than two.

The only thing I didn't like was that I couldn't stay a little longer.

It was what you would expect from a Hilton. Clean,comfortable and good facilities

Paying parking but everyone hates that!!!

Hotel staff very polite and makes you seem at home when you come in!