The Victoria Hotel Manchester by Compass Hospitality

The room was very quiet, the bed was extremely comfy with lovely bedding. The bar wasn’t too expensive like some hotels. The breakfast was cooked lovely, a great stay.

Booked a double deluxe but they gave a double standard without even saying anything to us. When we went inside the room only then we found out and when questioned they said 'sorry we are fully booked we cannot do anything but I don't know how the rooms have changed' the service was terrible, could not get a decent sleep, the room was tiny, never again are we booking this hotel

Only 1 mug in the room very little toiletries in the room it made it hard for washing hands after using the toilet as there was one very small bottle of soap for the sink and shower between 2 people breakfast was ok it seemed that we had too go around chasing for the mug and soap

Very nice hotel but the room was a bit uncomfortable in that the walls are thin so we could hear every word of the conversations of the couple in the next room. They stayed up talking until about 2am, then started again at 6am, which made it difficult to sleep.

Its ok to stop over for a couple of nights. Very noisy hotel by the guests. Slamming doors, talking very loud inside the building and outside the building when going for a smoke. Breakfast is okay. The room we were in needs some work doing to it as the curtains fell down.. no fan, the room was hoy couldnt have window open because of guests either talking loud , or car doors opening and closing all the time xx

On arrival the hotel looked very nice and friendly. Our room was nice and spacious and clean. However, the entrance ceiling had clearly had a leak and needed painting. Breakfast was extremely disappointing. I had full English which was okay but my wife had continental with hardly any choice, just cereal, toast tea or coffee. Not good value at 1£10 per person.

Very nice hotel, lovely staff, nice location, lots of parking and very historical. Old fashioned bathroom, do not expect a electric shower but its ok, does the job. Very clean and tidy. Had breakfast included but we had go wait 40mins to be served. The bed was very comfy, would advise for the room light shades to be dusted as spider web, a spider and a wasp was in the shade which was on top of the bed. In short i would book again but short stay.

Hotel location wasn’t too bad as it was close to the main road and motorways; though the Oldham looked rundown, dated and a boy scary in the evenings. Parking is free and on site. Property if completely old, rundown, foul smelling and some parts are filthy ! Staff are terrible with no smiles, no understanding of hospitality or customer care. It appeared that for staff “why the customers are here!?” Whole hotel and system was as described my 11yr old as “old age home ready to fall apart”!!!!

It was ok

The staff is not helpful to come on our to book us in once we didn’t get in the room we would give her that was a miss overall very bad experience during the night around 1030 the lights stopped working