Lotus Beach Hotel - Adults Only

I have never had better service in my life and I felt like I left with 4 new friends! Alexander, the manager, Ulysses, Donna, and Juan were so friendly! They made our vacation so enjoyable! The food and drinks were delicious! The complementary breakfast look like a work of art! The view from our private pool was priceless! We could snorkel right out in front of the property and town was just a quick walk away. It was absolutely perfect in my eyes and I cannot wait to come back! Miss you all! <3 Angela

This hotel with beach club (Guru) is simply outstanding! We stayed here for a week in late August 2024 and it is on the most beautiful beach in Isla Mujeres. The staff are friendly, helpful, attentive and deliver 5 Star service at the bar/restaurant, beach club and hotel. The hotel rooms are gorgeous and have zen-like decor. Very inviting, comfortable and impeccably clean! The manager, Alexander, and the assistant manager, Ulysses, are so helpful with recommendations, are very friendly and are there to meet your every need. The atmosphere around the pool and beach club rivals clubs we have visited in the Mediterranean and it has a wonderful chill vibe. The music, the food, the drinks, the service and the beautiful sea make this resort so special! We travel frequently to many destinations near and far and to put it bluntly, we've fallen in love with this place and can't wait to return!

Wish we could have stayed longer than a week!

Isla Mujeres has an amazing island vibe but Lotus elevates that to another level. The staff is the best with the most friendly and accommodating people on the island. Alexander, Ulysses, and Juan just to name a few but all amazing. It’s located at the northern tip of Isla attached to Guru beach club with one of the most beautiful beaches in the world. The food is fabulous and there are many other restaurants near by as well. I’ve stayed at other locations around Isla but Lotus is the only place I stay now.

Staff very friendly and kind

Just returned from our second wonderful stay at Lotus. The staff was great . Alex, Ullysses and Dona went above and beyond at the front desk to take care of all of our needs. Especially making sure we were happy with our room. Over the course of our trip we stayed in two rooms and they were both lovely. The bar and restaurant staff was always super accommodating as well. Also, I must also mention Rudy, who handled our housekeeping, etc. He was a pleasure to deal with for the second year in a row. We can't wait to return next year.

Literally everything, best location, beautiful setup, amazing staff, right on the most beautiful beach of mexico

Was right on the beach, had bad WiFi that’s way I didn’t give it 5 star