Grand Palms Spa & Golf Resort

Avía cucarachas. Y está sucia la habitación

Sucia la habitación

Checked and immediately saw how run down this place is. Rooms were dark very little lighting, terrible bed and the bedroom smelled like mold and the bathtub was rusted. Couldn’t stay and asked for a full refund which they kindly game me and I went to another hotel. Pool was closed, and the parking was horrible. Not enough parking spots for the rooms they have. Website says $7 per day for parking but when I checked in they insisted it was $8 per day. I shows the girl on their website it say $7 she said must be a mistake. Clearly trying to make every dollar possible.

The location

Old building needs restoration. The breakfast or lack thereof . My room did not have a microwave or a refrigerator as promise. The beds appeared to be rushed made up sheets and bedspread was hanging off and on the floor. Very unappealing.

The staff was amazing, very likeable people.

Nothing was bad. The hotel is a little bit old, but is clean and comfortable. The location is not the best but you have all the necessary thing near.

Defiately get what you pay for

It’s in dire need for updates and maintenance. The drawers stunk like dead animals. The shower water was lukewarm. The Kleenex box was corroded. The ceiling had black mold.