Motel 6 Charlotte, NC – Airport South

I requested rooms next to each other at check in. The woman had one of my rooms on one side of the hotel and my other room on the other side. I was very upset. After my son in law spoke with her about it. She changed it.

As a female caucasian this hotel scared me! Drug deals all night long, security at front door, sirens all night, cops staking out. But our room was clean and breakfast was good. The night staff was much better than the day staff. It was freshly remodeled but they didnt do a good job. Mold in shower ceiling. Leaks in bedroom ceiling. I have no plans of staying here again.

Carpet and walls in the bathroom were disgusting. Hotel has been updated but sloppily. Staff were friendly. Hotel is in a sketchy area, we did not feel safe here.

No help

The hotel needs upgrades Tobit the Driver who picked us up was outstanding I think his name is Rick he was great

It was good, no problem at all

My visit brief , yet very , comfortable. The new renovation gave the room the feel of luxury. I really appreciated the breakfast and the ability to smoke right outside if the room .

Little rough on the outside but the room was very neat and clean,

The service was deplorable!!!! Not really helpful at all.Combative. Had so many issues with the shuttle that I was made to feel as though it was my fault. I would never stay here again and I am going to contact their corporate office and let them know how bad my experience was. Stay away from this place. Expedia should drop them from the roster.

Airport Shuttle service is a joke, after stating we would arrive around 11pm, hotel assured they would pick us up, called them on arrival they said they couldn't pick us up because shuttle driver went home. Should have taken Uber or Lyft because a taxi was 20.00. The hotel should not even state they have breakfast, Wyndham should be ashamed that one of their brands is serving garbage. Saving grace, there is a IHOP in the parking lot. We made a reservation for a 730am shuttle to airport, they didn't have it scheduled, made us wait 25min. Finally some man shows up in sweat suit and slippers, just rolled out of bed, with a cranky attitude to drive us to the airport. Baymont Totally dropped the ball with false promises and poor customer service. Will never stay here again, not even last minute like this time. Also be careful walking around the hotel, bad neighborhood.