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8 / 10 Guest Rating

Mercure Exeter Southgate Hotel

Southernhay East, Exeter, gb

Mercure Exeter Southgate Hotel - main view

About the Property

Central Location with Stunning Views
Mercure Exeter Southgate Hotel offers a prime location in central Exeter with picturesque views of the historic old cathedral.

Luxurious Health and Fitness Facilities
Enjoy the hotel's health and fitness centre featuring an indoor swimming pool, gym, sauna, and whirlpool spa for ultimate relaxation.

Dining Excellence and Relaxation
Indulge in elegant dining at The Gate House Restaurant, sip on drinks at the Terrace lounge bar with a secluded patio, and savor traditional Devonshire afternoon tea.

Experience the best of Exeter with a stay at Mercure Exeter Southgate Hotel.

Facilities & Amenities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). Please note that the credit card used to book must be presented on arrival. Please inform the property if any of the guests are children, so the rooms can be set accordingly. Mercure Exeter Southgate Hotel is located in central Exeter, with views over the historic old cathedral. Enjoy yourself at the Spa Naturel with complimentary use of the fitness suite during your stay. You are able to access the indoor heated swimming pool for only 10GBP per person, this price includes up to 2 children under the age of 16. There is also a sauna and a whirlpool (age restrictions apply.) Each of the hotel’s rooms features Freeview TV and facilities for making tea and coffee. There are also a number of interconnecting rooms available. The Terrace lounge bar has a secluded patio, while The Gate House Restaurant offers elegant dining. Traditional Devonshire afternoon tea is also served. It is just a 5-minute walk from the hotel to the shops and restaurants of the city center. Busses are available along the High Street, and Exeter Central Rail Station is 10 minutes’ walk away. Parking is available on site and charged at £16 per 24-hour period.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Accessible Classic Room with One Double or Two single Beds - Photo 1
Accessible Classic Room with One Double or Two single Beds - Photo 2
Accessible Classic Room with One Double or Two single Beds - Photo 3
Accessible Classic Room with One Double or Two single Beds - Photo 4
Accessible Classic Room with One Double or Two single Beds - Photo 5
1/5

Accessible Classic Room with One Double or Two single Beds

Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides soundproof walls, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels.

18 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Accessible Classic Room with One Double or Two single Beds

Non-refundable
Room Only
20% OFF$200.03

$160.02

Includes taxes & fees

Accessible Classic Room with One Double or Two single Beds

Non-refundable
Breakfast Included
20% OFF$257.41

$205.93

Includes taxes & fees

Accessible Classic Room with One Double or Two single Beds

Non-refundable
Half Board
20% OFF$344.4

$275.52

Includes taxes & fees
Classic Room - Photo 1
Classic Room - Photo 2
Classic Room - Photo 3
Classic Room - Photo 4
Classic Room - Photo 5
1/5

Classic Room

This modern room offers free Wi-Fi, a TV and tea and coffee making facilities. This room features either an en-suite shower or bath. Please contact the hotel to request a bath. Please request double or twin when booking. This is subject to availability.

14 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Double Classic

Non-refundable
Room Only
20% OFF$155.01

$124.01

Includes taxes & fees

Double Classic

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$196.74

$157.39

Includes taxes & fees

Double Classic

Non-refundable
Breakfast Included
20% OFF$221.73

$177.38

Includes taxes & fees

Double Classic

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$253.19

$202.55

Includes taxes & fees

Classic Room

Non-refundable
Half Board
20% OFF$331.61

$265.29

Includes taxes & fees
Privilege Room - Photo 1
Privilege Room - Photo 2
Privilege Room - Photo 3
Privilege Room - Photo 4
Privilege Room - Photo 5
Privilege Room - Photo 6
Privilege Room - Photo 7
1/7

Privilege Room

This spacious room features free Wi-Fi, a TV, newspapers, and a safe. The room also has a Nespresso machine and a selection of refreshments. The private bathroom offers a walk-in shower, slippers, bathrobes, and complimentary toiletries.

14 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Mercure Privilege Guestroom

Non-refundable
Room Only
20% OFF$188.76

$151.01

Includes taxes & fees

Mercure Privilege Guestroom

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$239.51

$191.61

Includes taxes & fees

Mercure Privilege Guestroom

Non-refundable
Breakfast Included
20% OFF$259.19

$207.35

Includes taxes & fees

Mercure Privilege Guestroom

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$295.96

$236.77

Includes taxes & fees

Mercure Privilege Guestroom

Non-refundable
Half Board
20% OFF$354.76

$283.81

Includes taxes & fees
Standard Twin Room - Photo 1
Standard Twin Room - Photo 2
Standard Twin Room - Photo 3
Standard Twin Room - Photo 4
1/4

Standard Twin Room

This room comes with a flat-screen TV and tea and coffee making facilities. This room features either an en-suite shower or bath. Please contact the hotel to request a bath.

14 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

TWIN STANDARD

Non-refundable
Room Only
20% OFF$167.18

$133.74

Includes taxes & fees
Accessible Privilege Room - Photo 1
Accessible Privilege Room - Photo 2
Accessible Privilege Room - Photo 3
Accessible Privilege Room - Photo 4
Accessible Privilege Room - Photo 5
1/5

Accessible Privilege Room

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room provides soundproof walls, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

18 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Mercure Privilege Guestroom Non Refundable

Non-refundable
Room Only
20% OFF$242.21

$193.77

Includes taxes & fees

Accessible Privilege Room

Non-refundable
Breakfast Included
20% OFF$300.91

$240.73

Includes taxes & fees

Accessible Privilege Room

Non-refundable
Half Board
20% OFF$387.88

$310.3

Includes taxes & fees
Classic Twin Room, 1 Double Bed - Photo 1
Classic Twin Room, 1 Double Bed - Photo 2
Classic Twin Room, 1 Double Bed - Photo 3
Classic Twin Room, 1 Double Bed - Photo 4
Classic Twin Room, 1 Double Bed - Photo 5
Classic Twin Room, 1 Double Bed - Photo 6
Classic Twin Room, 1 Double Bed - Photo 7
Classic Twin Room, 1 Double Bed - Photo 8
Classic Twin Room, 1 Double Bed - Photo 9
Classic Twin Room, 1 Double Bed - Photo 10
Classic Twin Room, 1 Double Bed - Photo 11
Classic Twin Room, 1 Double Bed - Photo 12
1/12

Classic Twin Room, 1 Double Bed

1 Double Bed148 sq feet Internet - Free WiFi Food & Drink - Coffee/tea maker and 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and desk; free rollaway/extra beds available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Wheelchair-accessible doorway width (inches): 32Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

14 m2
Sleeps 2
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerDesk

Classic Double Or Twin Guestroom

Non-refundable
Room Only
20% OFF$182.98

$146.38

Includes taxes & fees

Classic Double Or Twin Guestroom

Non-refundable
Breakfast Included
20% OFF$235.44

$188.35

Includes taxes & fees

Classic Double Or Twin Guestroom

Non-refundable
Half Board
20% OFF$315.01

$252.01

Includes taxes & fees

Guest Reviews

8
Excellent5384 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the central location.

Categories

Cleanliness7.5
Service8.9
Location9.0
Room Quality7.4
Amenities8.0
Value for Money7.4
Food and Beverage8.0
Overall Experience7.9

Select topics to read reviews

S
Stevie-leagbGB
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Lovely and will return"

8.0

Was clean. Ungraded to a refurbished room upon arrival. Good pool and facilities.

No fan in the bathroom. Makes very humid

Helpful?
E
ElizabethgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"This time not great with no air conditioning and jacuzzi not working and expensive car parking."

6.0

Great location. Lovely hotel - stayed here many times.

Air conditioning wasn’t working. Would not have stayed here if I knew. Room was very hot. A fan was provided but noisy. Room wasn’t particularly clean. Jacuzzi wasn’t working. And car parking at £16 is a complete rip off.

Helpful?
N
NicoleauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Exceptional"

10.0
Helpful?
G
GilliangbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Overall the hotel is average . Quite dated looking needs updating as well as the pool . Asked to move rooms as the noise"

4.0

Decent location

The room had a connection door and wasn't sound proof so could hear everything from next door

Helpful?
A
AmandagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"100% would stay again"

10.0

Good location. Excellent cocktails and reasonably priced. Quality hotel with great service

Room was supposed go have a sofa bed. It had a fold out bed. Fine if there's more than two of you but we chose the room for a bit more space and to have a seating area.

Helpful?
D
donaldgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Another lovely stay at Mercure Southgate"

9.0

Room was very nice with great bathroom. Location is excellent for town centre and Cathedral. Staff were very friendly and helpful.

Some more tea bags and milk in the room. Greater choice of ales in the bar would be nice as well.

Helpful?
M
MichaelgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Good"

5.0
Helpful?
J
JoegbGB
Verified booking
couple
Standard Room
Stayed in Jun 16, 2026

"Exceptional"

9.0
Helpful?
S
SarahgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Excellent"

8.0
Helpful?
J
JuditgbGB
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Good"

4.0

Air con broken - according to other reviews, for a few weeks now and we were not informed prior to our stay (which would have affected whether we chose to stay at this hotel). Some areas working, not others, which we found additionally disappointing.

Helpful?