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8 / 10 Guest Rating

Mercure Exeter Southgate Hotel

Southernhay East, Exeter, gb

Mercure Exeter Southgate Hotel - main view

About the Property

Central Location with Stunning Views
Mercure Exeter Southgate Hotel offers a prime location in central Exeter with picturesque views of the historic old cathedral.

Luxurious Health and Fitness Facilities
Enjoy the hotel's health and fitness centre featuring an indoor swimming pool, gym, sauna, and whirlpool spa for ultimate relaxation.

Dining Excellence and Relaxation
Indulge in elegant dining at The Gate House Restaurant, sip on drinks at the Terrace lounge bar with a secluded patio, and savor traditional Devonshire afternoon tea.

Experience the best of Exeter with a stay at Mercure Exeter Southgate Hotel.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). Please note that the credit card used to book must be presented on arrival. Please inform the property if any of the guests are children, so the rooms can be set accordingly. Mercure Exeter Southgate Hotel is located in central Exeter, with views over the historic old cathedral. Enjoy yourself at the Spa Naturel with complimentary use of the fitness suite during your stay. You are able to access the indoor heated swimming pool for only 10GBP per person, this price includes up to 2 children under the age of 16. There is also a sauna and a whirlpool (age restrictions apply.) Each of the hotel’s rooms features Freeview TV and facilities for making tea and coffee. There are also a number of interconnecting rooms available. The Terrace lounge bar has a secluded patio, while The Gate House Restaurant offers elegant dining. Traditional Devonshire afternoon tea is also served. It is just a 5-minute walk from the hotel to the shops and restaurants of the city center. Busses are available along the High Street, and Exeter Central Rail Station is 10 minutes’ walk away. Parking is available on site and charged at £16 per 24-hour period.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Classic Room - Photo 1
Classic Room - Photo 2
Classic Room - Photo 3
Classic Room - Photo 4
Classic Room - Photo 5
1/5

Classic Room

This modern room offers free Wi-Fi, a TV and tea and coffee making facilities. This room features either an en-suite shower or bath. Please contact the hotel to request a bath. Please request double or twin when booking. This is subject to availability.

14 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Double Classic

Non-refundable
Room Only
20% OFF$193.76

$155.01

Includes taxes & fees

Double Classic

Non-refundable
Breakfast Included
20% OFF$243.3

$194.64

Includes taxes & fees

Classic Room

Non-refundable
Half Board
20% OFF$355.55

$284.44

Includes taxes & fees
Privilege Room - Photo 1
Privilege Room - Photo 2
Privilege Room - Photo 3
Privilege Room - Photo 4
Privilege Room - Photo 5
Privilege Room - Photo 6
Privilege Room - Photo 7
1/7

Privilege Room

This spacious room features free Wi-Fi, a TV, newspapers, and a safe. The room also has a Nespresso machine and a selection of refreshments. The private bathroom offers a walk-in shower, slippers, bathrobes, and complimentary toiletries.

14 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Mercure Privilege Guestroom

Non-refundable
Room Only
20% OFF$228.45

$182.76

Includes taxes & fees

Mercure Privilege Guestroom

Non-refundable
Breakfast Included
20% OFF$303.43

$242.74

Includes taxes & fees

Mercure Privilege Guestroom

Non-refundable
Half Board
20% OFF$398.83

$319.06

Includes taxes & fees
Standard Twin Room - Photo 1
Standard Twin Room - Photo 2
Standard Twin Room - Photo 3
Standard Twin Room - Photo 4
1/4

Standard Twin Room

This room comes with a flat-screen TV and tea and coffee making facilities. This room features either an en-suite shower or bath. Please contact the hotel to request a bath.

14 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

TWIN STANDARD

Non-refundable
Room Only
20% OFF$209.42

$167.54

Includes taxes & fees
Accessible Privilege Room - Photo 1
Accessible Privilege Room - Photo 2
Accessible Privilege Room - Photo 3
Accessible Privilege Room - Photo 4
Accessible Privilege Room - Photo 5
1/5

Accessible Privilege Room

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room provides soundproof walls, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

18 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Mercure Privilege Guestroom Non Refundable

Non-refundable
Room Only
20% OFF$290.88

$232.7

Includes taxes & fees
Classic Twin Room, 1 Double Bed - Photo 1
Classic Twin Room, 1 Double Bed - Photo 2
Classic Twin Room, 1 Double Bed - Photo 3
Classic Twin Room, 1 Double Bed - Photo 4
Classic Twin Room, 1 Double Bed - Photo 5
Classic Twin Room, 1 Double Bed - Photo 6
Classic Twin Room, 1 Double Bed - Photo 7
Classic Twin Room, 1 Double Bed - Photo 8
Classic Twin Room, 1 Double Bed - Photo 9
Classic Twin Room, 1 Double Bed - Photo 10
Classic Twin Room, 1 Double Bed - Photo 11
Classic Twin Room, 1 Double Bed - Photo 12
1/12

Classic Twin Room, 1 Double Bed

1 Double Bed148 sq feet Internet - Free WiFi Food & Drink - Coffee/tea maker and 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and desk; free rollaway/extra beds available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Wheelchair-accessible doorway width (inches): 32Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

14 m2
Sleeps 2
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerDesk

Classic Double or Twin Guestroom

Non-refundable
Room Only
20% OFF$196.61

$157.29

Includes taxes & fees

Classic Double or Twin Guestroom

Non-refundable
Breakfast Included
20% OFF$250.23

$200.18

Includes taxes & fees

Classic Double or Twin Guestroom

Non-refundable
Half Board
20% OFF$331.45

$265.16

Includes taxes & fees
Classic Room, 1 Double Bed, Accessible - Photo 1
Classic Room, 1 Double Bed, Accessible - Photo 2
Classic Room, 1 Double Bed, Accessible - Photo 3
Classic Room, 1 Double Bed, Accessible - Photo 4
Classic Room, 1 Double Bed, Accessible - Photo 5
Classic Room, 1 Double Bed, Accessible - Photo 6
Classic Room, 1 Double Bed, Accessible - Photo 7
1/7

Classic Room, 1 Double Bed, Accessible

1 Double BedSoundproofed roomInternet - Free WiFi Food & Drink - Coffee/tea maker and 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingAccessibility - Visual fire alarmEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerDesk

DOUBLE Accessible

Non-refundable
Room Only
20% OFF$289.11

$231.29

Includes taxes & fees

DOUBLE Accessible

Non-refundable
Breakfast Included
20% OFF$345.58

$276.46

Includes taxes & fees

DOUBLE Accessible

Non-refundable
Half Board
20% OFF$431.13

$344.9

Includes taxes & fees

Guest Reviews

8
Excellent5419 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the central location.

Categories

Cleanliness7.5
Service8.9
Location9.0
Room Quality7.4
Amenities8.0
Value for Money7.4
Food and Beverage8.0
Overall Experience7.9

Select topics to read reviews

N
NicolagbGB
Verified booking
couple
Standard Room
Stayed in May 23, 2026

"Great place to stay and in excellent location for Exeter City"

9.0

Lovely staff and lovely room

Bit warm in the room but possibly my fault for not checking the air conditioning.

Helpful?
R
RenedeDE
Verified booking
solo_traveller
Standard Room
Stayed in May 23, 2026

"Exceptional"

9.0
Helpful?
M
MelodygbGB
Verified booking
couple
Standard Room
Stayed in May 23, 2026

"Very Good"

7.0

There was a terrible smell in the corridor on the way to our room, very musty old smell. It looks like there was new carpets/refurb going on and when we arrived at our room w head to walk past lots of old fitting and carpet with a man sat on it and legs crossed and we had to near enough be next to him before he moved for us. We have stayed here many times and always enjoys our stay and the facilities and also how the staff make us feel welcome and always do everything they can to add little touches. Talking of facilities though, we went for a swim as usual and were disappointed to see the jacuzzi was out of order. Hopefully the next time we stay everything will be freshened up and working x

Helpful?
C
ChadgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 23, 2026

"Excellent"

8.0
Helpful?
K
karengbGB
Verified booking
couple
Standard Room
Stayed in May 23, 2026

"Exceptional"

10.0
Helpful?
S
StevegbGB
Verified booking
couple
Standard Room
Stayed in May 22, 2026

"Very Good"

7.0
Helpful?
L
LauraG4everARKANSAS
Verified booking
Couples
Standard Room
Stayed in May 21, 2026

"Nope!"

2.0

No. Currently under renovation. Has no air conditioning. Looks like it was decorated in the 60's. Carpet is gross. Headboard is peeling. Just no.

Helpful?
E
EmilygbGB
Verified booking
family_with_children
Standard Room
Stayed in May 21, 2026

"Exceptional"

9.0
Helpful?
S
StephengbGB
Verified booking
couple
Standard Room
Stayed in May 21, 2026

"Hotel being refurbished."

7.0

Staff helpful in dealing with problems. this is a roomy hotel. The location was excellent for me. The gym was well-equipped and accessible.

On trip 1 I had a room with a broken fridge, but did not realise for two days by which time the contents were not good. On trip two the coffee machine was broken and subsequently replaced.

Helpful?
A
AshleygbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 20, 2026

"Forgetable"

1.0

The reception/downstairs is up to date but the room hadn't been touched in 100 years - marks/gum on the carpet, thin towels, headboard marked mattress and duvet old - plenty of other places to stay as an alternative. Staff well aware of the need for a refurbishment of the rooms. Downstairs - great, which is why I chose to stay (I have to be in Exeter fairly frequently) - will be staying elsewhere!

Spend some money on the rooms upstairs!

Helpful?
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