Hotel & Suites Arges - Centro Chetumal

La ubicación muy bien, cómodo y buena atención, en general todo bien

They did not give me back my Id on the check in and they do not answer, like if they didn’t want to give it back

Comodidad, atención por parte del personal y ubicación del hotel

The location and staff were very good.

We had a family room for four of us, Three beds. The room was sparse. No coat hangars to hang up clothes. No drawers to put clothes away. No coffee machine or kettle. No glasses for drinking water just a bottle. The beds were all on one side and the room could have been arranged better, more than half the room was empty. One small table and one chair for four people. There was a sofa which had a torn back. One small tv. The bathroom could have done with hooks to hold the four towels, not just one rail, for one. The toilet was extremely small and the seat did not fit the toilet. For a hotel it needs to be bigger. Also for four people just one toilet is not adequate. The bathroom also needs a shelf that can hold bath can personal bottles and lotions. In this room you are literally living out of a suitcase. With a few more pieces of furniture and a bit of thought this could be a wonderful family room. A small fridge would be a great addition . Also the two lights were on one switch so we're all on or off. No area lighting.

La ubicación, la atención del personal y la limpieza

El aire que entraba por la ventana del pasillo hacia que la puerta se moviera y el ruido llegaba a ser incómodo

Spartanisch Gut