Waikiki Beach Marriott Resort & Spa

Location and fitness center. Friendly staff.

The hotel is dated. We were only made aware of a major construction project a week before our stay. That felt deceptive.

Vista espectacular y habitación cómoda

Great location for beach, shopping and restaurants.

Renovations in progress when we visited.

Location and beach

Front desk manager is not service mindset and its very hard to discuss with him.

Quarto espetacular com vista do mar é muito confortável, cama e banho ótimos

Difícil acho algo que não tenha gostado

Do not stay here. The rate I paid after taxes / resort fee was $430/night and this is absolutely not worth that price. It feels extremely bottom of the barrel, bargain basement hotel even though it costs this much. At $150 a night all-in, I’d be happy, I guess. All the service and hard product issues aside, what really makes me never want to stay here again is the quality of the beach directly in front of the hotel. It is murky, dirtier and the sand is full of broken coral / rocks. It is much less comfortable to hang out or swim at than the beach that the Westin / Sheraton / Royal Hawaiian are on. I was surprised at the difference in sand quality in such a short distance. On that basis alone, I would choose a different resort. Also, if you are in the back tower you are actually not on the beach, you’re one entire city block away. They have called my room twice, interrupting business meetings, to talk about timeshares. The service is abysmal, which I could have guessed given their refusal to honor Bonvoy benefits even though I showed the front desk manager, in person, the Chase Edit listing explicitly stating they did apply. The breakfast is minimal and has the atmosphere of a Dennys which is regrettable given how beautiful the scenery is just outside. This morning, my travel companion was on a conference call so I went down to breakfast alone and explained that even though we have 2 full breakfasts with our rate, only I could make it and can I take a coffee to go and a pastry for her. They were super aggro about it and said no. Not even a to-go coffee. What a joke. The beach towel are distributed through a vending machine that logs your room key and charges you $20 for each unreturned towel. The towels in the room are old. No robes or slippers, no lotion. The entire place has an abandoned mall vibe. There’s a lot of construction and renovation going on so parts of the main building are covered in tarp. The pool has the atmosphere of a parking structure rooftop. A few pros: housekeeping members are nice. The toilet seat is a Toto Washlet. I regret spending any of my hard earned money here, regret that it’s prepaid, and wish I didn’t book this for the Chase Edit credit. I should have stayed at the resort I was at earlier this week (Moana Surfrider) instead of chasing a few hundred bucks, because moving has really decreased the quality of this entire trip.

The yoga class in the morning was good. The breakfast was very nice as well.

The hot tub was too busy for me to enjoy.

Staff were nice

Too pricey