Motel 6-Portsmouth, VA

I liked that we had somewhere to lay our heads.

The lady that checked us in was nice. However, she had no clue about booking.com and the code that was supposed to be used to make check in easier and more seamless. She actually tried to charge my card for the entire stay over, even though I had told her It was booked already. Thankfully the card I handed her only had just enough for the deposit. The shower curtain was too short, water easily splashed out. The TV only has 1 channel, and it was in Spanish. The pillow case had mold spores, the "kitchen area" sockets didn't work, so we had to bring the microwave over to the other side of the room, in order to use it. I just would not book this place ever again. We booked it for convenience, but never again.

It had flys in all the rooms there were a lot of ppl always outside my door

Everything

Worst motel I’ve ever stayed in. Very scary part of town. The pool covered with tarp in August. Charged $50 deposit after paying for room online. Only 1 pillow on 2 full beds. The air conditioning hardly worked. Bathroom door wouldn’t even close. Shower and tub too dirty and rusty to use. TV would not turn off. I could go on but you get the idea, find another place to stay!

Nothing.

Everything. It was a hangout for drug dealers & their customers. People stayed up all night making noise so we couldnt sleep. Couldnt wait til 5am so we could leave. Worst location ever. Will NEVER book with them again. People put up lies about these hotels and 4 & 5 star ratings which are lies. DONT believe all those hyped up ratings & lies!

I was charge twice for a stay that i already paid for online then go the run around about my moneystill have not gotten my money's back from this stay ..

Room needs to be updated staff was rude hotel was dirty and they charged a extra 50$ deposit after I booked the room

I spent 3 months traveling across the country couple years ago. I stayed at a few Motel 6 and they were all fine places. This was not the case at this Motel 6! Upon seeing it on the street the Motel 6 sign was decrepit, the pool had a tarp over it as if it was winter(it’s August!). The check in was exceedingly slow. I found later when I got an alert from Citi bank that a charge of $69.47 was made by the front desk clerk tho had already paid thru Hotels.com. Went back to the office in evening and night person said the earlier clerk had credited it! HE NEVER TOLD ME WHAT HE HAD DONE! Also of course I haven’t seen the credit yet! I have filed a dispute with Citi. Also the clerk asked for a $50 deposit. A reputable hotel does not do that!! Of course I haven’t seen that credit either! The room: oh boy! It was clean however it had nothing in it! A large bed with two tiny pillows, one small kitchen type chair, no chest of drawers, no hangers, and no ice bucket! And the tv was a mess! A very helpful woman came by to work on it but the fix did not last long no matter what I did. In sum a perfect room for monk! I would suggest Hotel.com STOP listing this place!! The only good thing(and why I chose it) is that it is walking distance to Olde Towne and downtown restaurants. But while there I noticed others nearby that gave the appearance of a MUCH BETTER establishment!

Nothing

Location, the facility was nothing like it was presented on booking.com. it was filthy, the staff was rude, homeless passed out on sidewalk, drug paraphernalia on the ground, pool clearly hasn't been in use in years. I don't think this property should even be presented on your site

Unfortunately the property is a bit sketchy. The rooms say smoke free but smell of intense stale tobacco. Wasn’t worth the savings.