Motel 6-Portsmouth, VA

My mom walked into this place & wanted to cancel her reservation right away! This place is terrible! As soon as you walk in the receptionist looks scared & wont come out from behind the bulletproof glass. When trying to go downstairs to the car there were people using drugs & blocking the walkway. It was really loud & the bed smelled like pure urine! The beautiful pool we saw in their website wasn’t there. There was a very small pool that was dirty & out of order! The place is scary & dirty!! Runnnnn away!!!

To be honest we never again will my family and I stay in hotel falsely advertise about how the rooms look. The manager placed us in a room that was suppose to be out of service, NO POOL it was covered, room wasn't cleaned, toilet lid had to be removed to flush, only 1 channel (CNN) on the TV, dirty kitchen, mold smell in room, furniture old, cracks in floors, air conditioner lid was off, drug users hanging out in front of rooms all night (talking, yelling and cooking on grills in front of rooms. My second room for my grand kids was so bad I had to have them moved and they room wasn't any better

The hotel owner should be forced to remodeling or shut it down. It's really for drug users

This hotel should be shut down for remodeling, they FALSELY ADVERTISE ABOUT HOTEL. the manager placed us in a room that was suppose to be out of service. Room smelled of mold, room wasn't properly cleaned, toilet was broken we had to remove lid to flush, cracks in floor, 1 pillow to each bed, air conditioner lid was missing, drug users hang in front of rooms all night talking and yelling, (NO POOL) pool was covered, stove was dirty and broken, cabinet doors wouldn't close and dirty inside, tub dirty, 1 wash cloth. We had to go out and buy wash clothes.

This was the worst experience I have had at a hotel/motel. When I arrived in the room, I had been traveling so I went straight to the bathroom. The tub faucet was dripping heavily. I tried to turn the faucet off, but that did not stop the dripping. I went to the office and told the front desk person about this and he told me that it was OK. I explained that no it was not because I would have to sleep with that dripping noise. He then asked if I had done anything in the room. Being a bit confused by this question, I stated I had only gone to the bathroom and that’s how I had discovered the dripping faucet. He then stated he could just put me in another room. Upon entering this new room, the TV was on but the volume was almost off. I tried to change the channel, and turn the volume up, but the remote did not work. The TV was mounted on the wall, and I am short, so I couldn’t reach any biting on the tv. I did not feel safe here. I was in town to visit my son and his family so I went to his home and returned close to midnight. Upon entering the room for the night, I saw a roach and killed it and then saw another one in the bathroom. Coming out of the bathroom, I went to adjust the air and saw another roach. I went back to the bed and saw a fourth roach between the beds. I should have left then, but it was too late at night. I could hear people outside all night. It seemed like a place where people were living. If I could give it zero stars, I would.

Thank you for not having bugs and the place was nice n clean!!!!!!! No hot water, however…

Nothing

Crackheads dealing drugs in the parking lot all night long. What appeared to be homeless people lurking around every corner. Yelling and fighting all night. Every time we walked out the door beggars rushing up to us wanting something. Pool closed. No hot water in room. Inside manual lock on door broken. Trash in parking lot. We left 2 days early. Couldn’t take it any more. Stayed in hundreds of hotels all over this country and others. This is THE WORST place we have ever stayed. Only positive..the people working the front desk were very nice.

Nothing

Rooms are poorly maintained, the neighborhood is rough.

When I reached room around 7.30 pm, they said room is yet to clean and will take one hour at least. But ideally room check-in should be at 3 pm.I went to shopping and also finished dinner instead of waiting at lobby. When I back around 9.30 pm, the room lock was not opening and they called technician and given the room around 10.50 pm. The room condition is very bad, lot of cockroaches in the room and bathroom was very dirty

Extremely dirty smelly place. Looks like a homeless shelter. I walked in and out of the room. And of course they kept my money.