Omni Severin Hotel

Like to Come back on a cheaper rate and stay a lot longer. Does website help me out at the last minute to get me the lowest rate

Cleanliness of the property and friendly staff. The room was very nice and clean.

I have no issues or problems with the stay.

Professional friendly service throughout the property. Clean rooms, great food and bar service. We will return for future stays.

Simply put, it felt like we were staying at an exclusive, high end establishment. The staff was amazing, the hotel was spotless, the bed and most importantly the pillows were next level. Within walking distance to endless food and entertainment options, and Lucas Oil Stadium, the reason for our visit. Honestly couldn’t have asked for a better experience. Next visit to Indy we’ll be back at the Omni 100%

The hotel itself was beautiful. The staff was friendly. Location was excellent to Lucas Oil Stadium.

My room was small and felt a little cramped. The room was very expensive. My room faced circle center parking garage. It was extremely noisy with the traffic both vehicle and foot traffic. I got there on a Friday evening and was supposed to check out on Sunday. After listening to all the noise from traffic outside and inside the hotel on Friday night until around 4AM and getting zero sleep, I decided to leave my expensive room on Saturday because the noise was just to much. I had tried talking to front desk staff about the issue but was brushed off and disregarded. Also had breakfast at their restaurant on Saturday morning. It was terrible. I waited exactly 1 hour and 3 minutes for my order. I ordered cheesy scrambled eggs, bacon, sausage links, hash browns, toast and a coffee and an orange juice. The eggs were inedible. Like rubber, the bacon was hard as rock, the hash browns was cold and the toast was hard because it had sat for a while. I paid $20 for a breakfast i couldnt even eat. Overall for the money that was paid, I expected something a little better. The hotel was beautiful but there were some issues that I felt like could have been addresses and were not. When you have a customer complaining about the noise being way to much, maybe try to move them to a different room to accommodate them a little better. I requested a different room and was told there were none available. I pulled up the hotel online and through several trip websites and showed that there were several rooms available and was told those are for walk ins? Made zero sense.