Days Inn by Wyndham West Des Moines - Clive

We much appreciated that the room was clean and comfortable with beds, pillow, blanket, and working heat; and I was given permission to eat in my room since I was handicapped and also the elevator wasn't working for my first room booked. Especially since the cold causes my pain to worsen! The price was affordable. OUT of space for dislikes...also there was no shampoo. One of the 2 conditioners was empty. The shower and sink water were cold. We were told to let it run a long while. It was VERY LONG which contradicts the every 3 days laundry of sheet and towels to save the earth. TURN UP THE HOT WATER HEATER AND SAVE THE WATER!!!! At 11pm my husband called the front desk because the neighbors alongside us woke us up with a lot of continuous noise, sounding like they were damaging something possibly. Nothing was done because it continued until 2am when we were able to finally fall asleep.

Had a floor that would have had access to elevator to get to lobby, EXCEPT IT WAS STILL OUT OF ORDER, as prior reviews listed too. Thus with crutches and rollinator needs, had to be moved to 1st floor which my husband had to go out in the cold to get breakfast and bring it back cold to me in the room, because the cold makes my pain worse as well as the rollinator is not comfortable. Had I traveled alone, this would have been a BIG problem. The food and coffee then were cold with going outside. When he arrived for breakfast at 6am, only cold cereal and waffles were available. When he asked if that was all there is, the staff said they would be putting out more. He went back to find bread with peanut butter or jelly choices were available. This is not what the photos showed on the websites. As well, the photos showed and listed ironing board and iron, and hangers for on the hooks; but had just the iron. (The iron did not affect our stay). But the listed amenities of coffee in rooms very much was displeasing, as I booked knowing there should be one!! Also did not appreciate the front desk staff letting their dog crap along the main walkway into the lobby and after putting the dog inside, not cleaning up after it so children or anyone walking as a group did not step in that. Gross and unsanitary. The comfortable chair on wheels needed replaced upon arrival with one without wheels and bit less comfortable, because as I began to sit in it, it tipped forward, because it was broken. Luckily I caught myself with the table "BEFORE" falling off and causing more severe injuries since I already was injured. At that point, I realized the table was cheaply made and flimsy and "could" have tipped with me under it, possibly even damaging the table and me with the fall. Thankfully, that was not the case. The lobby staff was courteous. However, they were very hard to understand my husband said.

The room was nasty the hotel staff lied to me and over charges my credit card

I won't be back to that hotel and I don't recommend them

It was quiet. It was clean. Outside looked ran down. Had I not booked already, I would have went somewhere else.

Place looked like a trap house outside.

Price was decent

Room was dirty, bathroom mirror was filthy there was things all over the walls looked like ketchup, bathroom sink was broken and spraying water all over the place and the water was so nasty tasting we couldnt even brush our teeth with it.

0 STARS: When we got to our room you couldn't open the door without it hitting the bed. Checking the beds, the sheets had yellow questionable stains and under the beds were covered in dust, like they had never been cleaned. Went to use the bathroom and needed to hover... looking at the shower, it had questionable smears on the floor and walls. The elevator didn't work. When we went to check out, we were asked if we wanted to move to the 3rd floor as the rooms were "probably clean". We turned our keys back in and went someplace else. 10/10 DO NOT recommend.

Convenient easy to get to from the highway

Coffee in the breakfast room was undrinkable. Even though I was send a message in a confirmation from the property when I checked in, there was no record of my booking.

The price was fair!!!

1). I seen roaches on tv. 2) Lots of dogs so therefore it smell of dog poop 3) Neighbors very inconsiderate slamming doors all night. 4) Very poor and cheat breakfast 5) Staff not friendly at all. 6) Not very clean!!!!