9 / 10 Guest Rating

Sheraton Surabaya Hotel & Towers

Name: Sheraton Surabaya Hotel & Towers
Address: Jalan Embong Malang 25 - 31, Surabaya, id
Rating: 9

Jalan Embong Malang 25 - 31, Surabaya, id

Sheraton Surabaya Hotel & Towers - main view

from US$110 / night

About the Property

Luxurious Accommodation
Sheraton Surabaya Hotel & Towers offers elegant and spacious air-conditioned rooms decorated in soothing warm colors. Each room features a living area, flat-screen TV, and a minibar, providing a comfortable stay for guests.

Dining Choices
Indulge in traditional Cantonese dishes at Lung Yuan Chinese Restaurant or savor an international buffet at Kafe Bromo. With 4 dining options to choose from, guests can enjoy a variety of culinary experiences during their stay.

Leisure and Convenience
From relaxing at the Massage Room to staying active at the tennis court or gym, guests can unwind and rejuvenate at the hotel. Additionally, the property's direct connection to Tunjungan Plaza Shopping Mall and proximity to the airport offer convenience and accessibility for travelers.

Book now for a luxurious and convenient stay at Sheraton Surabaya Hotel & Towers.

Facilities & Amenities

Fitness facilities

WiFi available

Free WiFi

Parking

Free Parking

Non-smoking rooms

Air conditioning

Fitness center

Swimming pool

24-hour front desk

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

35 rates found

Deluxe King Room - Newly Renovated - Photo 1

Deluxe King Room - Newly Renovated - Photo 2

Deluxe King Room - Newly Renovated - Photo 3

Deluxe King Room - Newly Renovated - Photo 4

1/5

Deluxe King Room - Newly Renovated

Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

36 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Room Option

Board / Meal

Price for 1 night

Deluxe King Room - Newly Renovated

Non-refundable

Room Only

20% OFF$137.99

$110.39

Includes taxes & fees

Deluxe King, Guest room, 1 King

Free cancellation

Before Jun 30 (2 days)

Room Only

20% OFF$148.8

$119.04

Includes taxes & fees

Deluxe King Room - Newly Renovated

Non-refundable

Breakfast Included

20% OFF$154.01

$123.21

Includes taxes & fees

Deluxe King, Guest room, 1 King

Free cancellation

Before Jun 30 (2 days)

Breakfast Included

20% OFF$166.09

$132.87

Includes taxes & fees

Deluxe King Room - Newly Renovated

Non-refundable

Half Board

20% OFF$173.6

$138.88

Includes taxes & fees

Deluxe Twin Room - Newly Renovated - Photo 1

Deluxe Twin Room - Newly Renovated - Photo 2

Deluxe Twin Room - Newly Renovated - Photo 3

Deluxe Twin Room - Newly Renovated - Photo 4

1/5

Deluxe Twin Room - Newly Renovated

Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

36 sqm

Sleeps 3

2 Twin bed (90-130 cm wide)

Amenities

Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Room Option

Board / Meal

Price for 1 night

Deluxe Twin Room - Newly Renovated

Non-refundable

Room Only

20% OFF$137.99

$110.39

Includes taxes & fees

Deluxe Twin Room - Newly Renovated

Non-refundable

Breakfast Included

20% OFF$154.01

$123.21

Includes taxes & fees

Deluxe Twin Room - Newly Renovated

Non-refundable

Half Board

20% OFF$173.6

$138.88

Includes taxes & fees

1/4

Premium Deluxe Twin Room

Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

36 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Room Option

Board / Meal

Price for 1 night

Premium Deluxe Twin Room

Non-refundable

Room Only

20% OFF$164.7

$131.76

Includes taxes & fees

Premium Deluxe Twin Room

Non-refundable

Breakfast Included

20% OFF$180.73

$144.58

Includes taxes & fees

Premium Deluxe Twin Room

Non-refundable

Half Board

20% OFF$200.31

$160.25

Includes taxes & fees

1/5

Club King Room

This double room has a satellite TV, executive lounge access and bathrobe. This package includes: - Daily Breakfast for 2 adults at Executive Lounge - Daily Evening Cocktail for 2 adults at Executive Lounge

36 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Room Option

Board / Meal

Price for 1 night

Club Room 1 King Bed Smoking

Non-refundable

Room Only

20% OFF$192.96

$154.37

Includes taxes & fees

Club King Room

Non-refundable

Breakfast Included

20% OFF$200.31

$160.25

Includes taxes & fees

Club King, Club lounge access, Guest room, 1 King

Free cancellation

Before Jun 30 (2 days)

Breakfast Included

20% OFF$216.01

$172.81

Includes taxes & fees

Club King Room

Non-refundable

Half Board

20% OFF$235.93

$188.74

Includes taxes & fees

1/5

Club Twin Room

This twin room features a tea/coffee maker, air conditioning and bathrobe. This package includes: - Daily Breakfast for 2 adults at Executive Lounge - Daily Evening Cocktail for 2 adults at Executive Lounge

36 sqm

Sleeps 3

2 Twin bed (90-130 cm wide)

Amenities

Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Room Option

Board / Meal

Price for 1 night

Club Twin Room

Non-refundable

Breakfast Included

20% OFF$200.31

$160.25

Includes taxes & fees

Club Twin Room

Non-refundable

Half Board

20% OFF$235.93

$188.74

Includes taxes & fees

1/5

Junior Suite

This suite has a mini-bar, air conditioning and electric kettle. This package includes: - Daily Breakfast for 2 adults at Executive Lounge - Daily Evening Cocktail for 2 adults at Executive Lounge

42 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Junior Suite 1 Bedroom

Non-refundable

Room Only

20% OFF$261.58

$209.26

Includes taxes & fees

Junior Suite

Non-refundable

Breakfast Included

20% OFF$271.54

$217.23

Includes taxes & fees

Junior Suite, Club lounge access, 1 Bedroom Suite, 1 King

Free cancellation

Before Jun 30 (2 days)

Breakfast Included

20% OFF$292.83

$234.26

Includes taxes & fees

1/5

Premium Deluxe King Room

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.

36 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Room Option

Board / Meal

Price for 1 night

Premium Deluxe King Room

Non-refundable

Room Only

20% OFF$164.7

$131.76

Includes taxes & fees

Premium Deluxe King Room

Non-refundable

Breakfast Included

20% OFF$180.73

$144.58

Includes taxes & fees

Premium Deluxe King Room

Non-refundable

Half Board

20% OFF$200.31

$160.25

Includes taxes & fees

1/7

Premium Room, 2 Double Beds

2 Double Beds388 sq feet Relax - In-room massage availableInternet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Low-height desk, phone accessibility kit, low-height door lock, lever door handles, low desk height (inches): 28, grab bar in shower, magnifying mirror, wheelchair accessible, shower grab bar height (inches): 59, doorbell and phone notification, low-height electrical outlets in bathroom, braille signage, bathtub grab bar height (inches): 39, low-height bed, and low bed height (inches): 28Eco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestSmokingConnecting/adjoining rooms can be requested, subject to availability

36 m2

Sleeps 3

2 Double bed (131-150 cm wide)

Amenities

Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Room Option

Board / Meal

Price for 1 night

Premium Room 2 Double Beds Smoking

Non-refundable

Room Only

20% OFF$175.16

$140.13

Includes taxes & fees

Premium Twin, Guest room, 2 Double

Free cancellation

Before Jun 30 (2 days)

Room Only

20% OFF$177.61

$142.09

Includes taxes & fees

Premium Twin, Guest room, 2 Double

Free cancellation

Before Jun 30 (2 days)

Breakfast Included

20% OFF$194.89

$155.91

Includes taxes & fees

1/6

Club Room, 2 Double Beds

2 Double Beds388 sq feet Club Level - Club Lounge access, light refreshments, and internet access in the loungeRelax - In-room massage availableInternet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Low-height desk, phone accessibility kit, low-height door lock, lever door handles, low desk height (inches): 28, grab bar in shower, magnifying mirror, wheelchair accessible, shower grab bar height (inches): 59, doorbell and phone notification, low-height electrical outlets in bathroom, braille signage, bathtub grab bar height (inches): 39, low-height bed, and low bed height (inches): 28Eco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestSmokingConnecting/adjoining rooms can be requested, subject to availability

36 m2

Sleeps 3

2 Double bed (131-150 cm wide)

Amenities

Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Room Option

Board / Meal

Price for 1 night

Club Room 2 Double Beds Smoking

Non-refundable

Room Only

20% OFF$192.96

$154.37

Includes taxes & fees

Club Twin, Club lounge access, Guest room, 2 Double

Free cancellation

Before Jun 30 (2 days)

Breakfast Included

20% OFF$216.01

$172.81

Includes taxes & fees

1/7

Premium Room, 1 King Bed

1 King Bed388 sq feet Relax - In-room massage availableInternet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Low-height desk, phone accessibility kit, low-height door lock, lever door handles, low desk height (inches): 28, grab bar in shower, magnifying mirror, wheelchair accessible, shower grab bar height (inches): 59, doorbell and phone notification, low-height electrical outlets in bathroom, braille signage, bathtub grab bar height (inches): 39, low-height bed, and low bed height (inches): 28Eco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestSmokingConnecting/adjoining rooms can be requested, subject to availability

36 m2

Sleeps 3

1 King bed (151-180 cm wide)

Amenities

Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Room Option

Board / Meal

Price for 1 night

Premium Room 1 King Bed Smoking

Non-refundable

Room Only

20% OFF$175.16

$140.13

Includes taxes & fees

Premium King, Guest room, 1 King

Free cancellation

Before Jun 30 (2 days)

Room Only

20% OFF$177.61

$142.09

Includes taxes & fees

Premium King, Guest room, 1 King

Free cancellation

Before Jun 30 (2 days)

Breakfast Included

20% OFF$194.89

$155.91

Includes taxes & fees

1/7

Deluxe Room, 1 King Bed

1 King Bed388 sq feet Relax - In-room massage availableInternet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Magnifying mirror, low bed height (inches): 28, lever door handles, grab bar near toilet, low-height door lock, shower grab bar height (inches): 59, phone accessibility kit, bathtub grab bar height (inches): 39, braille signage, wheelchair accessible, height-adjusted amenities, toilet grab bar height (inches): 28, low-height bed, doorbell and phone notification, low desk height (inches): 28, low-height desk, and low-height electrical outlets in bathroomEco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestSmokingConnecting/adjoining rooms can be requested, subject to availability

36 m2

Sleeps 3

1 King bed (151-180 cm wide)

Amenities

Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Room Option

Board / Meal

Price for 1 night

Deluxe Room 1 King Bed Smoking

Non-refundable

Room Only

20% OFF$146.78

$117.42

Includes taxes & fees

1/8

Deluxe Room, 2 Double Beds

36 m2

Sleeps 3

2 Double bed (131-150 cm wide)

Amenities

Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Room Option

Board / Meal

Price for 1 night

Deluxe Room 2 Double Beds Smoking

Non-refundable

Room Only

20% OFF$146.78

$117.42

Includes taxes & fees

Deluxe Twin, Guest room, 2 Double

Free cancellation

Before Jun 30 (2 days)

Room Only

20% OFF$148.8

$119.04

Includes taxes & fees

Deluxe Twin, Guest room, 2 Double

Free cancellation

Before Jun 30 (2 days)

Breakfast Included

20% OFF$166.09

$132.87

Includes taxes & fees

Guest Reviews

Exceptional518 verified reviews

AI Summary

Guests highly rate the excellent service and frequently praise the great location.

Select topics to read reviews

Navigate13690875189

Verified booking

Friends getaway

Standard Room

Stayed in Mar 20, 2026

"Felt Like Home Away from Home"

Exceptional

10.0

We had a lovely stay at this hotel. The room was cozy and well-maintained, the overall atmosphere felt warm and welcoming, and the view from the room was beautiful. A special thank you to Ihsan from the Front Desk for being so kind and attentive throughout our stay. We truly appreciated the excellent service and would definitely love to come back again in the future. 😊

Helpful?

YI-FENG

Verified booking

extended_group

Standard Room

Stayed in Mar 19, 2026

"Exceptional"

Exceptional

10.0

Helpful?

YI-FENG

Verified booking

extended_group

Standard Room

Stayed in Mar 19, 2026

"Exceptional"

Exceptional

10.0

Helpful?

CHUNG CHOU

Verified booking

solo_traveller

Standard Room

Stayed in Mar 17, 2026

"Very Good"

Very Good

7.0

Helpful?

Musa

Verified booking

family_with_children

Standard Room

Stayed in Mar 17, 2026

"Exceptional"

Exceptional

9.0

Helpful?

Musa

Verified booking

family_with_children

Standard Room

Stayed in Mar 15, 2026

"Exceptional"

Exceptional

9.0

Helpful?

pascoalc2026

Verified booking

Business

Standard Room

Stayed in Feb 28, 2026

"Excellent Stay with Friendly, Great Location, Clean Rooms"

Exceptional

10.0

I had a wonderful stay at this hotel and couldn’t be more satisfied with the experience. From the moment I arrived, the staff were warm, professional, and genuinely welcoming, making check‑in smooth and stress‑free. The room was spotlessly clean, spacious, and very comfortable, with excellent attention to detail. The bed was especially comfortable, ensuring a great night’s sleep. Housekeeping did an excellent job maintaining cleanliness throughout my stay. The hotel’s location is perfect, with easy access to key attractions, restaurants, and transportation. Despite being conveniently located, the atmosphere was quiet and relaxing. Breakfast was delicious and well‑prepared, offering a good variety of options to suit different tastes. The overall facilities were well maintained and added to the comfort of the stay. What truly stood out was the exceptional service—the staff were always friendly, helpful, and ready to assist with a smile. Their professionalism made the experience even more enjoyable. I would absolutely stay here again and highly recommend this hotel to anyone looking for comfort, quality service, and great value for money. Thank you to Mr. Alfian, Mr. Ari and the team for their kind assistance.

Helpful?

Bruno

Verified booking

family_with_children

Standard Room

Stayed in Feb 28, 2026

"Excellent"

Exceptional

10.0

All

Nothing

Helpful?

Meander20288840833

Verified booking

Business

Standard Room

Stayed in Feb 27, 2026

"Hotel near tunjungan plaza"

Exceptional

10.0

Stay at sheraton surabya in luxsury hotel surabaya. Hotel near tunjungan plaza and family friendly. Thnk to mas Alfian. Ivan dimas dan eko.

Helpful?

Flyer68528750038

Verified booking

Business

Standard Room

Stayed in Feb 27, 2026

"Thank you!"

Exceptional

10.0

Thank you for an amazing stay! Very friendly and welcoming. A special shoutout to Ivan for his help checking in and out, Eko from concierge and the breakfast receptionist for remembering my coffee order.

Helpful?

2 3

5 6

Sheraton Surabaya Hotel & Towers

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Deluxe King Room - Newly Renovated

Amenities

Deluxe Twin Room - Newly Renovated

Amenities

Premium Deluxe Twin Room

Amenities

Club King Room

Amenities

Club Twin Room

Amenities

Junior Suite

Amenities

Premium Deluxe King Room

Amenities

Premium Room, 2 Double Beds

Amenities

Club Room, 2 Double Beds

Amenities

Premium Room, 1 King Bed

Amenities

Deluxe Room, 1 King Bed

Amenities

Deluxe Room, 2 Double Beds

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Felt Like Home Away from Home"

"Exceptional"

"Exceptional"

"Very Good"

"Exceptional"

"Exceptional"

"Excellent Stay with Friendly, Great Location, Clean Rooms"

"Excellent"

"Hotel near tunjungan plaza"

"Thank you!"