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7.4 / 10 Guest Rating

Holiday Inn Express Big Rapids by IHG

1005 Perry Avenue, Big Rapids, us

Holiday Inn Express Big Rapids by IHG - main view

About the Property

Convenient Location near Ferris State University

Well-Equipped Gym and Indoor Pool

Spacious Rooms with Cable TV and Suites with Microwave and Refrigerator

Experience comfort and convenience at Holiday Inn Express Big Rapids, just a short walk from Ferris State University. Stay active in our gym, unwind in the indoor pool, and enjoy entertainment on cable TV including HBO. Upgrade to a suite for added amenities like a microwave and refrigerator. Relax in the indoor jacuzzi, take care of work at the business center, and utilize laundry facilities during your stay. With Gate Family Entertainment Center nearby and Katke Golf Course just steps away, your stay with us will be both productive and enjoyable. Book now for a memorable stay!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Thu, Jun 18, 2026 until Tue, Jun 30, 2026 A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
1/4

Standard Room

Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

29 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

Standard Room

Non-refundable
Breakfast Included
20% OFF$169.64

$135.71

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
1/3

Standard King Room

Boasting free Wi-Fi and cable TV with free movie channels, this room is equipped with a fridge. Coffee machines are available on request.

29 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

1 King Bed Standard Sofa Bed

Non-refundable
Breakfast Included
20% OFF$194.03

$155.22

Includes taxes & fees
Standard Double Room with Two Double Beds - Photo 1

Standard Double Room with Two Double Beds

Boasting free Wi-Fi and cable TV. Coffee machines are available on request.

29 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

2 Double Beds Standard

Non-refundable
Breakfast Included
20% OFF$183.31

$146.65

Includes taxes & fees

Guest Reviews

7.4
Very Good280 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness5.3
Service9.3
Location9.8
Room Quality5.8
Amenities6.8
Value for Money7.3
Food and Beverage6.3
Overall Experience8.7

Select topics to read reviews

J
Janet
Verified booking
family
Standard Room
Stayed in Sep 17, 2025

"Excellent"

8.0

TV did not work. ShPower door I installed backward, preventing use of grab bar, hitting shower head, and hanging the towel bar on the inside where it would get wet. Room phone would not connect to front desk.

Helpful?
S
Scott
Verified booking
Standard Room
Stayed in Sep 16, 2025

"Excellent"

8.0

Friendly staff, good location, good breakfast choices, comfortable and clean room.

Helpful?
C
Carie
Verified booking
Standard Room
Stayed in Sep 16, 2025

"Excellent"

8.0

Downstairs is great. Our room was clean and comfortable.

Helpful?
K
Kortnie
Verified booking
Standard Room
Stayed in Sep 15, 2025

"Exceptional"

10.0

Parking was good air conditioning was excellent hot tub jets didn’t work and bugs was is the hot tub floating around breakfast was also excellent. The staff was amazing we had stains on our bed they switched the bedding for us my only problem was the bugs in the hot tub and the pool was way to cold

Helpful?
R
Ronald
Verified booking
Standard Room
Stayed in Sep 15, 2025

"Exceptional"

10.0

Super clean and very friendly staff. A great value.

Helpful?
S
StacyusUS
Verified booking
family_with_children
Standard Room
Stayed in Sep 13, 2025

"Exceptional"

10.0
Helpful?
D
DewulfusUS
Verified booking
couple
Standard Room
Stayed in Sep 11, 2025

"It was shitty"

1.0

We didn't like anything 😭

Well our room was smelling and dirty. The fourth floor was so hot and dark as not enough lighting. The hot tub was cold and disgusting it needs to be cleaned as hair and pieces of skin were floating 😞 gross gross. The pool was Cold but decent. They only had one elevator working seems strange. We wont be going back. I wish I had listened to the reviews i had seen. But I wanted to give them a fair chance never again it ruined my birthday

Helpful?
G
Gordon
Verified booking
family
Standard Room
Stayed in Sep 10, 2025

"Exceptional"

10.0

I was concerned when we pulled in and it looked like they were working on the hotel but I was quite pleased when we went inside. The room was nice the employees were great and they had a nice variety for breakfast. I would definitely stay there again.

Helpful?
P
PaigeusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 31, 2025

"Pool an hot tub disgusting! Bathroom in room disgusting"

1.0

Location

The hotel is not clean. Pool and hot tub was disgusting and dirty, we couldn't even enjoy it. Ceiling was falling apart on top of that. Our bathroom in our room was absolutely disgusting and our tv didn't work and when we asked for a tv guide because our room didn't have any info guides the front desk said it probably just doesn't work and if we couldn't figure it out she will come to our room to play with it.

Helpful?
C
Carie
Verified booking
Standard Room
Stayed in Aug 28, 2025

"Excellent"

8.0

They are clearly going through a renovation, so I’m giving some grace. But the bathroom was tired and there are water soaked tiles on the ceiling of the hall on the 4th floor.

Helpful?