Grand Hyatt Kauai Resort & Spa

Heaven on earth! They have thought of the smallest details. In a world where it seems to all be about profit, this place has perfected the customer experience. A guest of honor certificate and the amenities it brought took this experience to an even greater level! We can’t wait to come back

Spacious and large room. Excellent service when requested. Pools were somewhat crowded but we were able to find a place. Breakfasts were very good with short waiting times at peak times. Weather was great. Massages were great.

Food was generally good but pricey, as were the beverages and drinks. I was not fond of the long walks to restaurants and the pool due to my personal limitations.

The grounds are fantastic. The spa was fantastic. Housekeeping and service staff at the pool and breakfast were efficient and friendly. Self parking was excellent. The rooms show their age but they are comfortable and reasonably spacious. Dining options for dinner are limited but there are excellent restaurants within a few miles of the hotel.

Beautiful tropical gardens on a gorgeous four star resort. The unique pool design is based on nature and creates spots for you to have your own pool area. Loved the 150 foot pool slide! We often ordered lunch while sitting at the pool. The Hotel is next to Shipwreck beach with local surfers and great whale watching. There is a nice hike to a secret beach just east of the hotel. We loved the open air veranda with a great view of the ocean. Most days we stopped at the little fruit stand to get fresh mango, papaya and smoothies.

Excellent resort, great service, beautiful grounds. Highly recommend! We stayed a few days north shore, then ended our trip in Poipou for a few days.

The amenities at this hotel are top notch. The pool was never overly crowded, and we really appreciated not having to get up early to reserve a seat. That was never an issue. The access to a man made lagoon and access to the ocean were awesome too. There was also a gym, a spa and a pathway to another beach/small town about a mile away. The lap pool at the spa was not free for use while at the gym, which I think was a miss because my husband and I would have swam laps but we did not want to pay $50/person to do so. This should have been included in the hotel price. In general, we enjoyed our stay and the location. The pool and swimming options were the best parts!

The staff everywhere we went was superb, from the bellmen to the front desk, coffee shop, restaurants and pool. They were all smiling and very friendly and helpful.

I really can't think of anything.

For the price you pay you will not be impressed. Rooms are tired, amenities are sold to non hotel guests making use by guests very difficult.

Was maybe expecting a bit more from rated as one of the best Hyatt in Hawaii. Hair on the floors and around towel location. No slippers in first room. In second suite that we had, One pair of slippers were new other pair were used. Drink credit for our room not being ready on checking as a Guest of Honor was a nice. Views great if your room had it. Ours did not. I love ocean water and even in the winter the water is just soo nice. But the sea lagoon, had a bit much chlorine for a salt water lagoon. Not sure if that is just the way it has to be with all the kids and all.

There are so many things to love. The best is of course, the people. The staff here is incredible. From the valet, to the front desk, housekeeping, dining room, the pool, every person we encountered was gracious and warm hospitality personified. Management here must be incredible because that doesn’t happen by accident. You will feel welcomed, appreciated and special. The grounds are gorgeous. We would go get our morning coffee and watch the sunrise on the terrace and then wander along the path next to the beach back to our room. It was magic. The resort was full but it still felt like it was ours. There is tons of space for special moments. The pools are beautiful. There is an adults only pool but the main pool and lagoon are so large that even with a fair amount of kids, it didn’t feel crowded or like they were taking it over. This is a large property and there is room for everyone to have a special time. If you want to take things up a notch, renting a beachside cabana is incredible. The view is astonishing and it’s a fantastic experience. If you go this route, make arrangements when you make your reservation because they sell out in advance. If you don’t, there were plenty of lounge chairs up until 11:30 or so. Things got tight after that but you could still find a spot. You don’t need to go down at 6:30 am and throw a flip flop on a spot, so to those who are doing that…you can stop and still find six chairs together in the shade at ten and it’s not helping make the world a better place. The rooms are great. They are spacious and comfortable. The bathrooms are a shower/tub combo but it’s a great setup and there is his and hers vanities which is a nice touch that was very appreciated. This is amazing property for a honeymoon, couples getaway or a family vacation. I can’t wait to come back and I bet I regret mentioning how amazing the beach cabana experience is.