Riverwalk Plaza

Danny in valet was helpful finding food at 1am Front desk girl with short hair and glasses was funny and sweet got me a hairdryer Shuffleboard was cool 5/5

5 out of 5 stars! Denise at the bar was the best! Gave us so much good advice on where to go! Highly recommend staying here on your next vacation. Hotel was very nice. Has a coffee shop, breakfast restaurant, and bar near the lobby! And very close to the riverwalk

Our experience at this hotel was completely disappointing. Around 11:45 p.m on our first night, water started leaking from the ceiling in our room, soaking several of our belongings. We had to pack up everything and move to another room in the middle of the night — a major inconvenience after a long day. The only compensation the hotel offered was a 15% discount, which merely covered the difference in price between the two rooms as we were downgraded and had to move in the middle of the night. In other words, we were not compensated at all for the disruption, the stress, or the fact that our personal items got wet. What’s worse is the complete lack of care or accountability from the hotel’s management. There was no compensation of any sort for the inconvenience caused. It’s clear that guest comfort and service are not priorities here. Extremely disappointing experience — we would not stay here again and cannot recommend this hotel to anyone expecting even a basic level of care or professionalism.

Ms Denise, is an amazing lady who made our stay extra special. She was very attentive and every day of our 5 day stay at this hotel, knew our drinks and didn’t have to ask what we wanted.

Avoid This Place at All Costs Our stay was extremely disappointing from the moment we arrived. The cleanliness was a disaster — stains everywhere, dirty surfaces, and an overall neglected appearance. The noise level was unbearable; you could clearly hear people in the next room and even footsteps from the hallways. The elevators made such loud and unsettling noises that we genuinely felt unsafe using them. The bathroom was in terrible condition and clearly needed maintenance. Everything in the room looked old, worn out, and dirty. We felt so uncomfortable that we decided to leave shortly after checking in, even though it meant losing what we had already paid. To make things worse, the area around the hotel felt unsafe. A staff member even mentioned that there had been previous issues in the parking lot — and there were no cameras for security. When we decided to check out just 20 minutes after arriving, no one at the front desk seemed to care or even ask why we were leaving. This place is absolutely not worth your time or money. Save yourself the stress and stay somewhere else.

Avoid This Place at All Costs Our stay was extremely disappointing from the moment we arrived. The cleanliness was a disaster — stains everywhere, dirty surfaces, and an overall neglected appearance. The noise level was unbearable; you could clearly hear people in the next room and even footsteps from the hallways. The elevators made such loud and unsettling noises that we genuinely felt unsafe using them. The bathroom was in terrible condition and clearly needed maintenance. Everything in the room looked old, worn out, and dirty. We felt so uncomfortable that we decided to leave shortly after checking in, even though it meant losing what we had already paid. To make things worse, the area around the hotel felt unsafe. A staff member even mentioned that there had been previous issues in the parking lot — and there were no cameras for security. When we decided to check out just 20 minutes after arriving, no one at the front desk seemed to care or even ask why we were leaving. This place is absolutely not worth your time or money. Save yourself the stress and stay somewhere else.

This hotel has roaches and they are not very clean. Everytime an issue was addressed they respond with “that’s not what’s advertised” They post pictures of the lobby. The rooms are not clean and there is a lot of damage to the property

Location was great! The room was new and modern.

No parking

It was nice