Riverwalk Plaza

Rooms need some updating. The bathroom is quite small. We could hear a train throughout the night. Close to walk to many places.

The nicest aspect of this hotel is the cheerful, responsive and helpful customer service, including the valet service employees . Our room was clean, well appointed and the bed was very comfortable. We were able to store our luggage with front desk and leave our car parked until 3 pm while we attended an event at the convention center, which was a 15 minute walk from the hotel. Shoutout especially to Leo in the valet service for excellent service.

I met my family in San Antonio to spend a weekend with them. We aren’t rich so we needed a hotel that didn’t charge $200 to $300 a night. We also needed a place close to the Riverwalk and other important locations like the Alamo. Although the facility is older and could use a little updating, it was clean and comfortable. The staff is where it really shines. The Valets were amazing, every one of them! I drive a Tesla and they plugged it in for me and had our cars available quickly. The front desk was very responsive to our requests. Every staff person we interacted with was friendly and helpful. Perfect representation of Texas charm. Thanks for making this trip special for us.

Great very cool and quirky foyer area to check into the hotel with some old school games and a movie screen off to one side. Location was great as very close to the River walk but not right in the middle of town which helped to keep the rate down a little. Room was clean and tidy but new mattresses would be a great idea.

Had dinner and drinks at The Gravel and Denise was absolutely incredible. The most amazing service and her drink suggestions and skills were unbelievable!

The options of dining and a bar located in the hotel. Also, the location on the Riverwalk. The hotel was a little dated, but overall it was clean and the staff were amazing.

We just checked in, and the staff was very friendly and helpful.. especially Denise, Emily, and the Valet Manager… all were very super helpful and a joy to speak with. I would highly recommend this place for a unique stay.

Let me begin with how kind the young lady at the front desk was with me at the time that I arrived it was way before my check in time on December 31. But even though that I was early that young lady was able to help me by extending my staying one more day, and also keeping my luggage until I was ready to do the check in. So I went to get a luggage cart Mr Leo helped me with that. Also I was able to leave my car with the valet crew, so I can walk around while waiting for check in. I have to say the valet parking crew were exelent, Mr. Frank G, Luis, and Haley, and the young one that got my cellphone. The entire crew was great. Now I have to say. Every little concerned, or issue that I had was resolved right away, that includes the maintenance little issue. Location, I have to say pretty good. I was able to walk around the downtown area with no problem. Atmosphere very good. It is a bring your family type of thing. My room had a nice view. I don't really travel that much so, when it comes to talk about price I am not sure, I just going to say from December 31 to Saturday January 3, three nights, two days, and valet parking, plus taxes $553. Everything was clean. And I have to say for an old building it was great. Noise level I have to say you can still hear from outside even though that I was on the fifth floor. But inside like on the hallway it was quite. Amenities, on that I have to say that the Internet was very, very slow. Everything was great. So I have to say to the Riverwalk Plaza Hotel, thank you for your hospitality. Ps. The hotel needs a stronger policy on smoking weed inside the hotel. Other than that I will see you next time.

The hotel was very dirty, the hallways smelled like marijuana, the thermostat in my room was broken, and the $200 dollar per night deposit was outrageous!! Never again.

The Gavel Burger was so juicy,!! Thank you ANGEL! I asked for medium rare..and you delivered!!! Thank you again!! Thank you again Angel!