Riverwalk Plaza

We had A Great stay at The Riverwalk Plaza Hotel…Beds were super comfy, Staff was very Professional and Overall Stay Experience was Really Nice! Happy Traveler! I recommend staying here, Great Family Trip and Stay! Roy, From Houston, Texas. 😃👍🏼👍🏼

The location was perfect! Very convenient, we walked to most attractions. The Riverwalk is beautiful. The GoRio cruise was fantastic, Towers of Americas definitely a must see. The staff at Riverwalk Plaza Hotel is AMAZING, absolutely PHENOMENAL! My hats off to Luis, Gabriel and the Ladies! They all ROCKED!

We enjoyed our stay. It was very close to walk to the Riverwalk. We enjoyed the coffee shop. Everything was clean, quiet! Thank you

The hotel is absolutely beautiful, quiet ,safe and clean.it is the perfect location if you are a female traveling alone. it’s close to almost all attractions which makes commuting easier.The stuff are very helpful and friendly I loved the experience I would 100% do it again 🤗

Nice hotel. Would stay again. Don’t see why I had to sign into the tv to watch it. What happened to just turning it on? Wow! I never did a review that had a mandatory minimum on how long it needed to be. Your lucky people even take the time to do these! I don’t work for you! May I have permission to finish now? 🤪

Our bartender was Denise, and she is INCREDIBLE. She really has a passion for hospitality. Please ask her for her Old Fashioned! She made the best Old Fashioned I have ever had in my life! I’ll never want an ordinary Old Fashioned again after such a treat. She is so friendly and kind. We had a few minutes to chat and get to know her some. Just an awesome person. She’s a delight. I hope to see her there again next time I’m in the area.

Loved the hotel. Staff was very friendly and helpful. Room was very clean, beds were comfortable. Coffee shop, Bar and restaurant hours were great. Actually retuning next week to stay here after canceling another hotel I enjoyed this one so much.

Walking in beautiful lobby and the scent in the air was addicting. Very comfortable beds and pillows. Easy to get to and out of location. Very clean rooms and neighborhood. Great price for the location. Room was close to ice machine so did hear that a few times during the night but overall noise levels were okay. Friendly service and great technology. The shower had a steady drip. The shampoo, conditioner, and body wash in the shower smelled great, wished we could have taken it with us. The view from the balcony was beautiful. Overall a great stay.

I had a very nice day at your hotel. Your lobby was very clean well decorated and very inviting to sit and relax. The room was clean and at first I didn’t think I was gonna like the bed, but I actually slept very nice all three nights! The coffee pot was splattered with a lot of paint splatter and was kind of tacky looking that I would’ve spent a few dollars to replace. As a disabled person, I would suggest maybe a mat of some sort in the shower. I put a towel down to make it not as slippery for me to stand on while in the shower. I was there for my Grandson’s Air Force graduation which dictated me to be there very early so I missed out on the open hours of your coffee shop. I would have liked to have had a light quick bite to eat before leaving and a specialty coffee to go so maybe opening the coffee shop one hour earlier would be a good thing for us early birds who had to leave early. Or, I would suggest maybe add some food vending machines for us that had to get up very early before your coffee shop opened Your staff was professional, nice and very helpful. When I saw how far my room was from the elevator, I called to see if I could get a room closer as I am slightly disabled and it was explained to me that you were struggling with issues of heaters not working in other rooms. So I opted to stay where I was. I had a Riverview room which offered a very pleasant view and I appreciated that. I liked how close I was to the Riverwalk festivities for when I met up with other family members staying in other hotels it wasn’t that far and very doable by walking. I felt safe within the hotel as I did stay by myself. I haven’t travelled anywhere in 25 years and was very nervous but felt very relaxed once I settled in.! Bottom line, I would definitely recommend your hotel to anybody in the future and if I ever go back to San Antonio, I will definitely stay at your hotel again! Thank you for the pleasant hospitality ML

Louis with Valet was great! Took such great care of us and very knowledgeable! He helped us out a lot. The staff was so nice but we did have some issues with the tv and the elevators are very slow.