Hyatt House Chicago West Loop-Fulton Market

So I waited to see if the hotel cleaning service was going to make any attempt to locate my items left behind before I left a review, but since I recieved no response whatsoever from the website they referred me to I have no problem detailing the experience I had. The cleaning service was sub-par at best, I personally don’t even request service all the time when staying for a month as I was, but I do appreciate my coffee being replaced , which almost never happened without me having to call the front desk. I was left a note by ‘Shantria’ who was cleaning my room that detailed she was accepting tips for her service. I am not used to tipping the cleaning people, and since I hardly requested cleaning I did not feel the need to give extra money for doing their job. Apparently this constituted the cleaning lady aiming the shower head out the shower so it sprayed whoever turned it on in the face or all over the toilet and floor of the shower. Very clever , and totally uncalled for petty move on the cleaning ladies part. Very clear it was done deliberately , in fact my colleague also slaying in the hotel dealing with the same cleaning lady had the exact same thing happen to them. Besides basically being harassed by the cleaning team and getting almost nothing replenished in the room the hotel was fair to ok. Even though the valet severely damaged the rental vehicle on one occasion, they were pretty nice overall.

Kitchenette with appliances

Everything was great no complaints

Everything we needed. Most staff were awesome. Valet guys super great. Room was big and comfy.

The ‘pantry’ to buy water/pop and other goods had a kiosk. It wouldn’t accept my room # so I asked the front desk and she literally could not charge waters to my room. She said it was a third party thing? So if the kiosk doesn’t work I guess you get nothing. Lol you should be able to charge waters or anything else to your room easily. Also, ground floor elevator area was a bit a mess. Empty and uninviting. Would suggest more comfy places to sit while you wait for your valet or the elevator (which was very slow always). Not a big deal…we would stay again. The goods outweighed that bad.👍

Tamanho

A lava louças estava quebrada com uma placa desde meu check in

Nice size rooms and loved the sitting area/kitchenette size. Nice outdoor roof deck.

Breakfast was ok, but very happy to have it regardless. The scrambled eggs were funny - were they powdered by any chance? The oatmeal was excellent! All the meat seemed to be turkey based, that was yuck. The coffee was very good. The breakfast staff were very attentive and very friendly.

I didn't like the scrambled egg consistency or the turkey breakfast meat. Everything else was super!

A recepção fica n 3o andar, no térreo dá acesso apenas aos elevadores, mas sempre tem pessoas disponíveis e dispostas a auxiliar. Acomodação limpa, confortável e de bom tamanho e ótimo atendimento da equipe.

My stay at Hyatt House Chicago West Loop Fulton market was outstanding from start to finish. Teh exceptional service began the moment I arrived, when a valet greeted me immediately, assisted with my luggage, escorted me to the front desk, and even brought me water after my long drive. The hotel is perfectly located in the Fulton Market District and within walking distance of my conference at Morgan Manufacturing. My room was spacious, quiet, spotless, and offered plenty of workspace along with a great city view. While the price was on the higher side, the service, atmosphere, and location made it worthwhile. I did ask for a replenishment of the water and coffee in my room, which was there when I returned from a long meeting. I would definitely stay here again.