Haigs Hotel

Room and lovely deep bath Staff were very helpful Lots of parking

Bed on 1st night was like sleeping on the floor it was so hard. Some of the food in the restaurant wasn't brilliant Steps to first level were vet steep

Lovely & welcoming Clean and comfortable Everything we needed was available Excellent value

It was a comfortable stay for the duration and need.

The showerhead did not stay up so it was uncomfortable to shower but there was hot water so I made it work.

Staff were lovely and informative Loved the garden and that it was well lit (took a dog, important for loo breaks) Loved that they did a pup box for their dog visitors The bed was quite comfortable and spacious (big single?) I liked that the windows could open (some places you can't and it's a nightmare when hot!) Adjustable radiator Free parking

The lock on my door was quite hard to open and fiddly (old key type) WiFi very poor (says high speed but couldn't even get it most of the time and it stated 2G which isn't fast) No plugs on bed side of room Shower curtain came down (extendable pole not held up with anything. Little bit dated Parking spaces a little tight so it's hard to bring things in/out Little tight getting around the beds (wouldn't be able to wheel a suitcase in around them)

We arrived much later than planned, and the hotel reception was closed, but a very helpful staff member phoned me as I was on my way to take payment over the phone and gave me the code I needed to access the hotel. I wasn’t expecting much for the money, but the room was great. Spacious and comfortable beds, as well as being very clean. A little dated but that was fine. Thoughtful touches like bottles of water and biscuits too. The surrounding area is lovely, with a range of shops and restaurants a stone’s throw away. We were going to the NEC for Crufts and the hotel were happy for me to leave my car in the car park all day, so we had a 10 minute walk to the station, 7 minutes on the train and then we were right at the NEC, at £3.10 for a return ticket. Saved so much hassle with traffic and parking, as well as being a much cheaper option than staying in Birmingham.

Nothing.

Lovely attentive staff. Really comfy bed. Easy parking. Cosy place. Great food in the restaurant.

It was noisy in the room when people walked past the door, creaky floors and thin walls. But people weren't up late to keep me awake so no real problem.

Loved the complimentary dog pack

Stayed many times ,always a warm greeting usually stay downstairs, comfortable and quiet, breakfast is excellent value along with the drinks and the restaurant.

Upstairs room not as quiet as downstairs

Excellent breakfast and dinner