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6 / 10 Guest Rating

Hotel El Paso

949 Sunland Park Drive, El Paso, us

Hotel El Paso - main view

About the Property

Indulge in Comfort and Convenience

Luxurious Suites: Enjoy spacious suites with cable TV, a microwave, fridge, and coffee maker.

Relaxation: Unwind in the indoor heated pool or break a sweat in the on-site gym.

Delightful Amenities: Start your day with a hot breakfast, stay connected with free WiFi, and take advantage of the business center.

Book your stay at Quality Suites University for a memorable experience in El Paso!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6
Good129 verified reviews
AI Summary

Guests highly rate the close to food and frequently praise the easy parking.

Categories

Cleanliness4.6
Service7.6
Location6.7
Room Quality5.1
Amenities5.1
Value for Money6.6
Food and Beverage5.6
Overall Experience6.6

Select topics to read reviews

P
paulo
Verified booking
family_with_children
Standard Room
Stayed in Dec 11, 2023

"Excellent"

8.0

The toilet took a long time to fill back up. Also the door didn't have the safety lock attached anymore.

Helpful?
E
Esther
Verified booking
Standard Room
Stayed in Dec 11, 2023

"Don't waist your time booking here !"

2.0

DON'T STAY HERE !The elevator didnt work . The shower didnt work . They put us on the 3rd floor in a run down room next to the freeway so all we heard was loud traffic. The front dest girl didn't bring us the sheets i had to go get them . The morning front desk man was rude . The breakfast and coffee were cold . The only thing good was the waffles.

Helpful?
L
Laura
Verified booking
family
Standard Room
Stayed in Dec 5, 2023

"Good"

4.0

The toilet was not cleaned and there was major mold in the shower. Would NOT recommend this hotel.

Helpful?
1
116brisap
Verified booking
Family
Standard Room
Stayed in Dec 1, 2023

"Save your money, go somewhere else"

2.0

Check in took a while, lady had to call someone in to help her. No water in the lobby and the bathrooms in the lobby were out of order. The elevator was closed when we asked for a room on the main floor. They weren’t unable to change our room so we just went to our original room. Blow dryer was hanging on the wall. On our second day here the key card didn’t work, come to find out that the doors don’t even close properly even though you close them and push them to secure that they were close, you could just easily pop them open. The breakfast area is not clean, very empty as far as your typical continental breath You could tell that they don’t clean from the day prior. The bagels are really hard, juices from the juice machine was not working. We stayed at many hotels and by far this is the worst one. Save your money, and go somewhere else.

Helpful?
C
Cesar
Verified booking
family
Standard Room
Stayed in Nov 28, 2023

"Good"

2.0

The rooms were disgusting. There was hair all over the tubs and floors. The pool gave us chloride poisoning. There was 3 skunks outside of my window horrible. And there was electrical outlets without any base covers.

Helpful?
A
Abisai
Verified booking
Standard Room
Stayed in Nov 22, 2023

"Good"

4.0

Hotel was in poor conditions. 1st room was dirty, 2nd room was falling apart. Elevator was nonfunctional. Its a 1 star hotel.

Helpful?
M
miguel
Verified booking
family
Standard Room
Stayed in Nov 21, 2023

"Good"

6.0

not a good service, breakfast was bad poor and it wasn´t enough for all guest at the moment

Helpful?
A
Arcelia
Verified booking
Standard Room
Stayed in Nov 2, 2023

"Good"

4.0

Ugly and stinky

Helpful?
M
Mauricio
Verified booking
Standard Room
Stayed in Oct 27, 2023

"Ehh."

6.0

The service and front desk staff were very nice but the cleanliness is horrible

Helpful?
D
danby
Verified booking
family
Standard Room
Stayed in Oct 20, 2023

"Good"

6.0

The room had good space. Washroom was outdated and not very clean

Helpful?
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