Downtown Grand Las Vegas

We didn’t know what to expect since we’ve never stayed at the Grand before. Everyone we encountered was soo nice and very friendly. The room was great, (aside from being able to hear people walking around above us). The pool area looked nice, but it was too cold so we didn’t use it. It was very easy to access Fremont street, it’s about a 5 min walk. You might encounter some homeless people on your way to Fremont street, but they were never a problem. A steak house, Pizza Rock, plus a food court was right across the street. I also loved that you couldn’t hear the bands playing on Fremont street when trying to sleep. We would stay here again!

Gregory (at the FD) & staff are absolutely AWESOME. He and the other staff at Downtown Grand were extremely patient, knowledgeable and courteous. He helped me pick out the best room suitable to me and my needs. Most of all he and all the staff there do everything that they say they will do without reminders. Gregory has an awesomely personality and huge beautiful smile. He and all the other staff provided 10 Gold star customer service. I am very happy with the service I received.

My first time staying at Downtown Grand and I'll definitely be coming back. The Local Staycation is an absolute great value, especially not having to pay a resort fee for amenities that I'm not using. I don't stay in Las Vegas hotels for their business office, pool access, etc. So, not having to pay a resort fee is AWESOME in my book. The staff are exceptionally friendly, courteous, helpful and just nice people. Mr. Gregory at the Front Desk is totally my favorite staff member at Downtown Grand. His huge beautiful smile along with his shining personality is so welcoming. You feel at home as soon as you walk into the lobby. I can't wait to stay again.

My second stay at Downtown Grand was the same great experience as the first. Nice room, updated casino floor, great overall value, easy walk across the street to the Fremont Street Experience. Nose level on hotel floors next to nothing. Friendly staff.

Loved our stay at the Downtown Grand, preferred the block away location from Fremont Street. We ate at both the Art Bar and Freedom Barrel. The Art Bar decor was cool. Used the free drink tickets at The Furnace.

Hope was a star employee and helped me while on my trip in several avenues. She's very professional and knowledgeable! If you need assistance, she is the best!

Absolutely wonderful hotel and Gregory is outstanding with his customer service and attitude. I tell everyone to skip the rest and come to the Downtown Grand Hotel & Casino Las Vegas! Free secure parking, great tables and games, amazing food and all around great atmosphere. I’m not a smoker and I have no problem wandering around and not feeling like I’m in a cloud of smoke. This is a must visit hotel and casino

For a 2 week work trip I stayed in this hotel, they have their room service (cleaning) policy that you have to call and request and I understand that. So for 5 consecutive days of calling and literally begging for my room to be clean, had to go down to the desk a few times and asked for it all I got from the management was lies and a horrible and arrogant attitude, definitely not what I deserve I don’t think. I followed their rules, but they can care less. After calling and arguing with Managers one of those nights at 11:30 PM they sent the only house keeper they have in this hotel as she mentioned.. ( I Don’t blame her, not her fault), who takes long work trips understand that all you want is get to your room and rest.. so a midnight cleaning service is ridiculous. I was extremely tired, disappointed and frustrated, I just couldn’t step out of the room for so long to be clean..they said again they do it first thing in the morning. Well, next day after a long day of work, got to My room and of course they didn’t clean it, so no towels, no supplies no nothing, once again call and they keep ignoring.. after a while waiting I went to the front desk, manager was very rude, arrogant and helpless, so I had to start a loud arguing in front of other customers. Nothing aggressive or anything in my side, but they call security on me!!! So finally on the 5th day at 10:30 they send someone to do the cleaning, and it was so insulting that they send a group of security guards to (protect ) OMG …the housekeeping person. I just think Is not acceptable that someone had to get this treatment when Is paying for a service. The whole situation was horrible, Probably my last time in this place. Definitely not recommended.

Great hotel in Downtown Las Vegas. The Grand is located near all the Fremont street action, as well as in a walkable distance to Container Park and the Art District. Has a lovely outdoor oasis with ton's of lounge chairs, nice pool and a bar. It was actually a very nice place to hang out even when the pool was closed in January. The casino at the Grand is a manageable size , as it the hotel. Pro Tip: Room 1124 has an awesome view and is large. But it can be noisy from the street action. That didn't bother us at all. We will try to always get that room.

Awesome Awesome Awesome!! We love it here!!! Since staying here we don't want to stay anywhere else. The rooms are cozy and comfortable. The location is perfect. The best stay nearest to Fremont Experience.