Four Points by Sheraton Alexandria

Very clean room! Staff member that checked us in was very kind! Cleaning staff next morning were kind and greeted us as we walked by.

Very nice people from check in to check out

My requests are always granted to make my stay incredible. Micha made sure I had everything I needed at check in.

Lack of room housekeeping. Went five days without service.

They have done an excellent job with the remodel. This property used to be a hotel we avoided.

Inexpensive bar prices and very comfortable mattress

The suite was not ready at 3pm, we were abl to get in the room at 6pm finally but had to be at an event at 7pm so this gave limited time to get ready. The room was booked for 3 people but only had linen for 2. There was a blow drier bag but no blow drier. The kitchen smelled horrible as if there was a dead rat. They only have one key card starting they didn't have enough card keys. The dishes were dirty in the cabinets like not properly cleaned. The property room looked good and recently updated. There was plenty of room to place clothing for 3.

My wife can I stayed 1 night - first room smelled so bad of cleaner we couldn’t sleep in it, the second room some better- only had one bath towel for 2 people, the saftety lock on our door didn’t work, tried to make coffee but couldn’t move coffee pot to see how to use the maker, the water pressure in shower was sooo low, there is a viewing mirror in the room but NO light to see with it. Very disappointed!

As always an amazing stay. Micha made sure I got my requested room

There wasn’t any soap in our room, but the front desk found one and brought it to us… also, the water pressure was terrible