Tilden Hotel

This is definitely not a 4 start hotel by any means, definition a 3 star. The room was simple and everything felt refurbished. I was really disappointed with the mattress and pillow quality. While the Douglas room and front desk staff were great I doubt I’d recommend this hotel to anyone.

Avg hotel conditions, expected more for the price. No air conditioning was a put off. The wifi did not work the entire trip, and they were doing loud construction/renovations/fixing in the hall during my stay on one of the days.

I liked that this hotel was clean, comfortable and quiet, the staff was friendly and helpful. The location , walked everywhere! They accepted pets and the price was great for this area!!

Nice hotel in San Fran. Rooms are average but clean with comfy beds. No air conditioning so windows were open the whole time looking out onto a loud and busy street but thats to be expected in this area. Staff were great and very friendly and helpful.

IT WAS VERY CONVIENT TO TRAVEL DOWN TOWN BY WALKING AND STAFF WAS FRIENDLY

Rooms were spacious and clean. The hotel was clean and the bar/restaurant had a surprisingly great menu and drinks. The area was walkable and felt safe.

The staff was helpful and friendly, but the hotel Is older and a bit run down.

I booked the first 2 days on line via expedia and i stayed more than 2 days and they told me at the reception that each day will cost 146$ and when I checked out they send me the bill that it was 199$ the last day and the day before was 146$ but before booking they told me 146$ the third and fourth day

Hotel was nothing to write home about. The room was ok. There was no AC only a ceiling fan so I would think twice booking in the summer time. The most annoying part was they charge a $33 a night per room “resort” fee. This was ridiculous as the hotel was not even close to resort.

The room was dirty..like gross stuff in the shower....corners of floors were dirty..hadn't been cleaned in a long time. Hotel claimed to have room service; however, there was no room service menu anywhere in the room, and when I asked for one they said there is one in the room...and took 10 minutes to find one for me. Elevator was so small, that it really could only hold two adults with their luggage, which already stressed me out because it was so small. As we were going to our room, the elevator stopped and an employee tried to get in with us..I kept saying no, please wait, I Can't because it's too small and I'm having a panic attack but she insisited on pushing her way in anyway. I actually broke down when I finally got out of the elevator. I have NEVER been upset in any elevator..this is an Extremely small one. For the rest of our stay we had to walk up and down 3 flights of really steep stairs. Online said parking was available, but failed to mention that it costs $49 per day and that it takes 20-25 minutes to get your car each time you park it. The hotel is I'm a very gross part of town but didn't look like it online. We drove to Fisherman's Wharf and when we got back, my husband stepped out of the car and into a huge pile of feces. We tried to get someone from the hotel to help us because he couldn't walk into the hotel like that..he needed to clean his shoe. A hotel employee couldn't find any kind of spray cleaner or anything for us to use, it was ridiculous.