Tilden Hotel

I had a great stay here recently. The staff was very friendly and helpful. The lobby is well designed with a bar and small coffee shop (only open until 1pm tho). The room I was in (612) was quiet. There is a doorman/bouncer person at night. The area has a lot of homeless however I did not find them to be at all aggressive or hostile. The only downside is that their gym could hardly be called a gym. It is literally a closet that contains some free weights, medicine balls, a rowing machine, and peloton bike. There is no treadmill. You could not have more than 2 people in the gym at a time.

My flight from New York was delayed by 4 hours and I arrived at the Tilden at 3am. The hotel was very accomodating and friendly notwithstanding my arrival after the normal check-in window.

The walls are thin and the windows do not insulate the constant garbage noise happening outside from 1-5am

Stay was fine until we checked out. Everything was paid through hotels.com and when we check out the staff said it was all sorted... this was until later that day I got charged additionally with a ‘amenity fee’ of $29/day after we left for use of basic services (WiFi, house keeping, coffee and tea,etc) all these were stated as complimentary upon arrival and the fee was never mentioned along with no receipt ( we had to request one from the credit card company) Would not recommend as staff were not transparent and overall the hotel was mediocre.

The hotel itself wasn’t all that bad. It wasn’t great but it wasn’t bad. Couple things I didn’t like was that the hotel doesn’t have any central air conditioning. It has no air conditioning at all. Being that it’s in San Francisco, I’ve stayed at places that do not have any air conditioning and a few open windows later, no problem. Not here. Can’t speak for other rooms but the room I had I opened both windows and I got no air circulation into the room and room temperature was a good 20degrees hotter than outside. I had a ceiling fan and they brought up a portable fan but it was so weak it was t blue to suck in the outside air and circulate it. That plus the age of the hotel the room had a musty smell to it that I couldn’t clear up because it was impossible to get any air circulation. I wish they had advertised or stated somewhere there was no ac but couldn’t find a mention of it on their website nor on the Expedia hotel info.

Awesome employees and very clean. The room was outstanding.

I liked the historical aspect of the hotel. It offset the tiny bathroom. They made use of the space they had to work with, while maintaining the integrity of the architecture. Loved the location and the staff was very friendly and helpful!

The hotel location is convenient, close to Union Square. Suggest to use O'Farrell Street instead of Ellis Street to avoid homeless people. Small hotel at good price with wifi.

The customer service was awesome. Everyone was nice and helpful. Would stay there again.

The staff was great, the valet was also. Very comfortable space but the shower was filthy, like they hadn’t cleaned it.