Royal Palms Resort and Spa, part of Hyatt

As always, a great stay and team!

Life changing facial! Technician's gentle technique and care left me feeling very "loved" and encourages me to take time for myself!

It was ok. The grounds were beautiful- this was the best bit. The gym is tiny. You have to book (an expensive) treatment to use the spa. The room decor is quite dated and the room should have better facilities in my opinion. For a five star, you don’t have access to Netflix or any streaming services. I’ll probably look to stay at a different hotel next time I’m in Phoenix.

We felt right at home. All staff at the hotel were terrific. So accommodating.

Great property just a reall bad experience. We booked this for our one year wedding anniversary and decided since we’re staying at a nice hotel to skip doing dinner in town and let’s spend the entire night at the resort to enjoy what we paid for. At 6pm a rain storm came in and i guess damaged the power the property and took out the TV/internet and all the power to the bars and restaurants on property. Which completely ruined our night so we ended up just staying inside in our room on. phones hotspot wat hung netflix from a laptop. Def not what we paid for. Then to top it off i requested late check out and was denied even with the fiasco the night before.

Kaitlyn gave an AMAZING massage - I fell asleep which I never do and slept so good that night. The bed was a little stiff for my liking, the pool area was great. Felt like the restaurant and rooms/hallways were a little dated, but the property is cool with a Mediterranean vibe. Terrace room was cool as well loved the little patio.

It’s always a pleasure staying here

Absolutely beautiful resort in Phoenix. Staff were amazing - very very helpful. T.Cooks restaurant was fantastic! Great food. Room was clean and very comfortable. The bathtub was great! I would stay here again.

From the moment you arrive, Royal Palms delivers on its promise of lush serenity. The beautifully landscaped grounds—gardens, fountains, hidden courtyards, towering palms—make for a lush, peaceful atmosphere that transports you well away from the bustle of the city. What Stood Out Warm, efficient check‑in and caring staff Arriving late did not affect the quality of your welcome. The front desk went above and beyond — getting us checked in quickly, personally escorting you to our room. That’s the kind of service that makes a stay memorable. Gorgeous property & very clean rooms The ornate Spanish Colonial / Mediterranean architectural touches, well‑kept pathways, mature vegetation, shade, and overall maintenance of the buildings and grounds create a very high standard. Out room was spotless, which echoes many other guest reviews. Dining & experiences T. Cook’s restaurant gets praise for both its quality and ambience. The ceviche‑making class we took adds a lovely interactive, immersive touch. Also, having morning coffee service adds a simple but appreciated ritual. Valet & parking made easy Valet parking was a breeze, never waiting more than a few minutes for our car