Royal Palms Resort and Spa, part of Hyatt

Amazing 5-star resort & spa. Despite an older overall resort, it is well-maintained with clean & well-appointed rooms and good amenities. Loved the large pool size and secluded location within the resort. We didn't use the spa nor the fitness center. We didn't have meals at the resort (breakfast or dinner). Overall a great retreat for couples (mainly) who are looking for comfort, quietness & quality services in the heart of Scottsdale.

This is the first time we visited Phoenix and we stayed one night at the Royal Palms Resort. This beautiful hotel is so cute that it was like staying in a beautiful, well manicured garden. The staff was wonderful, food was delicious, and kids had fun in the 24-hour pool and hot tub. The room was spacious with a cozy fireplace. Some items in the room could use a upgrade but I was perfectly okay because I could easily see the room rate goes up significantly with a refresh. Highly recommended overall!

The grounds and hotel experience was great at Royal Palm. We enjoyed the lobster pasta on the menu for room service after a full day of travel and were just as impressed with the breakfast in the main dining room. The on-grounds pastry chef does an amazing job and appreciate the manager John taking care of our every need. The Dubai Chocolate bar dessert is top notch and we had two while we were there. The Cappuccinos were just as impressive coming with fresh made chocolate biscotti and two large brown sugar cubes.

The grounds and historic elements are outstanding. Even though there was a wedding, we never heard a sound or felt crowded. The staff was knowledgeable, friendly and accessible. The food in the restaurant was quite good and fairly priced and the happy hour in the adjacent bar is outstanding. Our room however was disappointing. It was clean and spacious as was the bathroom, But needs..no demands a remodel. The furniture was easily 30 years old, the bedside lamps did not match and the usb port in the lamp base inoperable. To get to your coffee maker you had to open large cabinet doors which made it impossible to walk around. The pass through between the bathroom and the room itself is ridiculous. Honestly who wants to sit in a hotel room and look into a bathroom? Oh and there is a $50.00 resort fee And overnight guests pay a valet parking fee of $40.00 a night. So add $90.00 onto the high room rates.

Amazing resort that pays attention to the small details for an amazing experience. If you have any occasion you want special, Go here

Once a glorious property, this place has lost its luster. The suite I stayed in was worn and dark. Housekeeping is not allowed to wipe down surfaces during regular housekeeping. The maid actually told us she is not allowed to! Fo the money I spent per night, in excess of $1000, I was disappointed. TCook's was good!

Expectations were not met. Disappointed for sure. Cleanliness, tired décor and predictably dull. But lovely setting which once was amazing we’re certain. Today….just tired and resting on what once was.

We stayed at the Royal Palms because we were in town for a wedding and the reception was being held here. We had a king casita and when we arrived at 5 PM on a Friday there was a loud event going on in the courtyard just adjacent to our room. Turns out it was a wedding reception. This was a repeated pattern the 4 days we were there. It seems like every large outdoor space was being used for different events and was being constantly broken down and turned over between the events. To the credit of the hotel, the breakdown and set up process was very quiet, but the events themselves meant a very busy resort and we really weren’t able to enjoy the open spaces and beautiful courtyards. The wedding reception we attended there was beautifully done so I can understand why people want to hold events there. However, if you are looking for a place of tranquility, this is not it. We ate brunch twice and the on-site restaurant tea cooks. It was very good. Our room was spacious and had two nice patios for sitting however we couldn’t really use them because there were always events going on right outside. For the high price, I probably wouldn’t return here again because it is more of an event hotel not a vacation hotel.

Great food at restaurant, friendly staff with a few exceptions

Was not walkable to restaurants, shopping, etc.