Royal Palms Resort and Spa, part of Hyatt

We were here for a wedding. We'd last been here for vacation in 2019. This hotel is not cheap, you knew that. When it's the Royal Palms, you'd expect something special, not anymore. - We arrived at 4PM and were told our room wasn't available. - Our first morning, we showed up for breakfast and were told, we only have 3 staff, we can't sit you for 20 minutes. The rooms are in desperate need of a refresh. I hate leaving a bad review, but at $800 a night? You can find at least 10 other options in Phoenix (e.g. the Phoenician, Hermosa Inn, Camelback Inn — to get you started).

Returned to this great property for the third time in the last few years. Unfortunately my reservation was inaccurate upon check-in and the room I booked was unavailable for the night. Thankfully, I received great help from Matt at the front desk who was able to secure a workable room for the evening and relocate me to my original booking the next day. An unfortunate incident after a long day of travel, but once again the tremendous staff at the Royal Palms showed why they are the best. This resort is top notch, stay here whenever you’re in the Phoenix area.

Very beautiful property and amazing service and attention. They are truly pet friendly resort. We will go back again. Breakfast smoothie and options available were excellent. The host at breakfast and the servers were very good, especially Megan who is amazing.

A beautiful, historic property, full of old southwest charm, an attentive staff and great food. We were warmly greeted at check in, a cozy casita with gas fireplace, complimentary water, well stocked bath, and comfy bed. This is a property if you are inclined where you can get outside for a walk, bike ride or hike and take in a magnificent view of Phoenix. Note - all those activities require some uphill climb - the good news you do come back down! Don't miss the Royal Palm's history tour with the property's Ambassador Barbara.

Beautiful resort, wonderful customer service. It was over the Christmas holiday so only stayed 1 evening. We will be back!

I was the planner for a wedding at this lovely Resort and I cannot say enough wonderful things about it. From the beginning contact with our sales manager Vanessa Larner and our catering manager Heather Vosgier, we planned a wedding in less than 3 weeks! Vanessa, Heather, and the entire staff at Royal Palms were simply amazing in everything they did for my clients. I'd like to recognize our service staff, Matt- Captain Christy- Server/Shadow James- Server Brent- Bartender. They were fabulous! This historic Venue at the base of Camelback Mountain takes you to a romantic place and you will love having your wedding or event here. Events by Sloane loves it and can't wait to come back! Well done!

Best experience ever! From check in to check out everything was perfect. They upgraded our room and everything! When you are there you feel like you are alone and its not a tourist trap like the other big resorts down the street!

I need 3 or 4 days at the end of each year to run financials and plan for the year ahead. The Royal Palms was perfect for this in early December. There were plenty of people there, but it was whisper quiet.

Great hidden gem located in Scottsdale with a staff that is exquisite, food and amenities that are clean and up to date and food that is exceptional.

Stayed here recently for a short vacation as a couple. I wasn’t expecting much until we stepped inside. A well maintained property despite being more than 100 years old. Beautiful architecture if you are into that. Room was comfortable and well serviced. The staff is welcoming and friendly. Our room looked directly out to Camelback mountain. The service and food at the restaurant was wonderful. The resort is close to main attractions in the area including old town, Desert Botanical garden, several great restaurants and golf courses and hiking trails. Don’t forget to book a historic tour of the property if you are staying here. Barbara was my guide and she is amazing! The swimming pool and jacuzzi is heated so we could enjoy it even as early as 6 am! Spa is under renovation but still Open with limited service. Would highly recommend a stay at this beautiful property.