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6.8 / 10 Guest Rating

Willow Lodge Willoughby – Cleveland Mentor

35110 Maplegrove Road, Willoughby, Ohio, 44094, Willoughby, US

Willow Lodge Willoughby – Cleveland Mentor - main view

About the Property

Convenient Amenities: Enjoy complimentary wireless internet access and satisfy your cravings at the on-site snack bar/deli.

Featured Amenities: Benefit from a 24-hour front desk, laundry facilities, and free self-parking.

Room Comforts: Experience a cozy stay in one of the 129 guestrooms, each equipped with a pillowtop bed and complimentary Wi-Fi.

Book Willow Lodge Willoughby – Cleveland Mentor for a delightful stay near Lake Erie and Chagrin River.

Facilities & Amenities

Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
RV, bus, truck parking
Snack bar/deli

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Cashless payment methods are available for all transactions.Contactless check-out is available.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Single Room, 1 King Bed, Accessible, Non Smoking - Photo 1
Standard Single Room, 1 King Bed, Accessible, Non Smoking - Photo 2
Standard Single Room, 1 King Bed, Accessible, Non Smoking - Photo 3
Standard Single Room, 1 King Bed, Accessible, Non Smoking - Photo 4
1/4

Standard Single Room, 1 King Bed, Accessible, Non Smoking

1 King BedInternet - WiFi 50+ Mbps Entertainment - Cable channels Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Shower, towels, and a hair dryer (on request)Practical - Wardrobe or closetComfort - Climate-controlled air conditioningAccessibility - Closed-captioned TVNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerTVWardrobe or closetWheelchair accessibleFree Local callsAccess via exterior corridors

King Room - Disability Access

Non-refundable
Room Only
20% OFF$116.93

$93.54

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking - Photo 1
Standard Room, 1 King Bed, Non Smoking - Photo 2
Standard Room, 1 King Bed, Non Smoking - Photo 3
1/3

Standard Room, 1 King Bed, Non Smoking

1 King BedInternet - WiFi 50+ Mbps Entertainment - Cable channels Food & Drink - MicrowaveSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Shower, towels, and a hair dryer (on request)Practical - Wardrobe or closetComfort - Climate-controlled air conditioningAccessibility - Phone accessibility kitNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerTVMicrowaveWardrobe or closetFree Local callsAccess via exterior corridors

King Room

Non-refundable
Room Only
20% OFF$116.93

$93.54

Includes taxes & fees

Guest Reviews

6.8
Good224 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the helpful staff.

Categories

Cleanliness4.5
Service7.5
Location8.6
Room Quality6.5
Amenities7.0
Value for Money7.5
Food and Beverage7.0
Overall Experience5.5

Select topics to read reviews

J
Jonah
Verified booking
family
Standard Room
Stayed in Sep 20, 2025

"Exceptional"

10.0

It was clean and honestly a great experience! Would definitely go back .

Helpful?
R
Rebecca
Verified booking
partner
Standard Room
Stayed in Sep 17, 2025

"Good"

2.0

If I could leave zero stars, I would. This place was dirty!! We smelled a very strong natural gas odor when exiting the elevator. The hallway was so dark it looked like a horror movie. The room was dirty and the bathroom light didn’t work. We turned around and left. This hotel is also refusing to refund my stay. DO NOT STAY HERE!

Helpful?
K
Kimberly
Verified booking
partner
Standard Room
Stayed in Sep 16, 2025

"Good"

4.0

Water pressure terrible in both sink and shower also tv did not work!

Helpful?
T
Todd
Verified booking
Standard Room
Stayed in Sep 13, 2025

"Exceptional"

10.0

So far everything is good

Helpful?
R
Robin
Verified booking
Standard Room
Stayed in Sep 10, 2025

"Exceptional"

10.0

Didn’t care for the place ! Rude mgmt. extremely small room

Helpful?
P
Penelope
Verified booking
Standard Room
Stayed in Sep 10, 2025

"Good"

6.0

Rather a dated and tired property. The staff were excellent and really helpful though. Needs a lot of TLC to bring it up to date

Helpful?
K
Keryn
Verified booking
Standard Room
Stayed in Sep 8, 2025

"Good"

6.0

Clean room and pillows were soft

Helpful?
A
Amber
Verified booking
Standard Room
Stayed in Sep 5, 2025

"Good"

2.0

There were roaches BIG ROACHES! It looks nice but the roaches are having a ball in there !

Helpful?
T
Toni
Verified booking
family
Standard Room
Stayed in Sep 2, 2025

"Good"

4.0

The building looks okay from the outside but the hallways inside smell terrible and the overall condition is quite poor. We were on the third floor for just one night and the smell just about knocked us out getting off of the elevator. Towel rack fell off the wall multiple times whenever we tried to hang a towel from it. Stains in the bathroom. For most of the night there were also two individuals wandering the parking lot smoking cigarettes and texting on their cell phones before returning to a car parked in the last space of the lot repeatedly. We worried significantly about are car and its contents but ultimately everything was there in the morning.

Helpful?
J
Joseph
Verified booking
Standard Room
Stayed in Sep 2, 2025

"Excellent"

8.0

It's a decent place to stay. It's not the Ritz, but it doesn't need to be. Surrounded by restaurants

Helpful?