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6.8 / 10 Guest Rating

Willow Lodge Willoughby – Cleveland Mentor

35110 Maplegrove Road, Willoughby, Ohio, 44094, Willoughby, US

Willow Lodge Willoughby – Cleveland Mentor - main view

About the Property

Convenient Amenities: Enjoy complimentary wireless internet access and satisfy your cravings at the on-site snack bar/deli.

Featured Amenities: Benefit from a 24-hour front desk, laundry facilities, and free self-parking.

Room Comforts: Experience a cozy stay in one of the 129 guestrooms, each equipped with a pillowtop bed and complimentary Wi-Fi.

Book Willow Lodge Willoughby – Cleveland Mentor for a delightful stay near Lake Erie and Chagrin River.

Facilities & Amenities

Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
RV, bus, truck parking
Snack bar/deli

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Cashless payment methods are available for all transactions.Contactless check-out is available.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Single Room, 1 King Bed, Accessible, Non Smoking - Photo 1
Standard Single Room, 1 King Bed, Accessible, Non Smoking - Photo 2
Standard Single Room, 1 King Bed, Accessible, Non Smoking - Photo 3
Standard Single Room, 1 King Bed, Accessible, Non Smoking - Photo 4
1/4

Standard Single Room, 1 King Bed, Accessible, Non Smoking

1 King BedInternet - WiFi 50+ Mbps Entertainment - Cable channels Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Shower, towels, and a hair dryer (on request)Practical - Wardrobe or closetComfort - Climate-controlled air conditioningAccessibility - Closed-captioned TVNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerTVWardrobe or closetWheelchair accessibleFree Local callsAccess via exterior corridors

King Room - Disability Access

Non-refundable
Room Only
20% OFF$116.93

$93.54

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking - Photo 1
Standard Room, 1 King Bed, Non Smoking - Photo 2
Standard Room, 1 King Bed, Non Smoking - Photo 3
1/3

Standard Room, 1 King Bed, Non Smoking

1 King BedInternet - WiFi 50+ Mbps Entertainment - Cable channels Food & Drink - MicrowaveSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Shower, towels, and a hair dryer (on request)Practical - Wardrobe or closetComfort - Climate-controlled air conditioningAccessibility - Phone accessibility kitNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerTVMicrowaveWardrobe or closetFree Local callsAccess via exterior corridors

King Room

Non-refundable
Room Only
20% OFF$116.93

$93.54

Includes taxes & fees

Guest Reviews

6.8
Good224 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the helpful staff.

Categories

Cleanliness4.5
Service7.5
Location8.6
Room Quality6.5
Amenities7.0
Value for Money7.5
Food and Beverage7.0
Overall Experience5.5

Select topics to read reviews

D
David
Verified booking
Standard Room
Stayed in Sep 1, 2025

"Excellent"

8.0

I've stayed at two other motels in area--the Skylight Inn and Fairbridge Inn and Suites. Willow Lodge is more expensive but worth the difference. It's both cleaner and quieter. The room was nothing fancy but adequate, and bed was comfortable. Would have liked to have a pullout surface for laptop, but I managed.

Helpful?
K
Kane
Verified booking
Standard Room
Stayed in Aug 28, 2025

"Good"

6.0

Very heavy smoke smell, no front desk attendant overnight

Helpful?
M
Mary
Verified booking
Standard Room
Stayed in Aug 28, 2025

"Excellent"

8.0

Generally quiet, clean and functional. Room floor and some furniture were new, fridge and microwave in room. The shower and the key lock system for the door are older and could use an upgrade. There was a little water seeping through the wall near the toilet intake comnection in my room (321). For food, it is convenient to Sheetz, Applebees and Texas Roadhouse restaurant.

Helpful?
A
Avery
Verified booking
Standard Room
Stayed in Aug 26, 2025

"Excellent"

8.0

Very nice and convenient for the price. Slight sewage smell that came and went on 3rd floor, otherwise great stay.

Helpful?
P
Pamela
Verified booking
partner
Standard Room
Stayed in Aug 25, 2025

"Excellent"

8.0

Great.

Helpful?
D
Deattrya
Verified booking
family_with_children
Standard Room
Stayed in Aug 23, 2025

"Excellent"

8.0

N/A

Helpful?
M
Michael
Verified booking
Standard Room
Stayed in Aug 23, 2025

"Good"

2.0

This property was 5 hours east of the area I searched for lodging. After having booked it by mistake I immediately began to correct the error. Not sure about fault but certain my intention was finding a lodging less than an hour away. Called the hotel within 10 minutes, they referred me to Expedia and provided a phone number. That number was answered by a call center, seemingly in the Philippines. Several loud voices in multiple languages crowded the call. Made a series of pleas to speak in a manner I could hear, repeated several times my issue and gave up after more than 5 minutes of chaotic chatter. I want to be refunded for the stay. This was not the result of changing my mind but instead confusion on the Expedia Ap search criteria.

Helpful?
E
Erika
Verified booking
Standard Room
Stayed in Aug 18, 2025

"10/10 Would NOT recommend "

2.0

Absolutely FILTHY! We issues disinfecting cleaning wipes to clean all the surfaces we planned to use. A towel was placed on the shower floor so we did t touch it with our bare feet. Mouse poop on the floor in the bathroom. We did not take our shoes off while in the room because it was just disgusting. Definitely a one star hotel! Will never stay here again!

Helpful?
S
Shalona
Verified booking
Standard Room
Stayed in Aug 18, 2025

"Excellent"

8.0

It was nice

Helpful?
R
Rochel
Verified booking
Standard Room
Stayed in Aug 18, 2025

"Get what you pay for"

4.0

Hotel is run down. Rooms aren't clean. Beds are very small. No pool as advertised. Took a day to get a tv that works. Mold in bathroom

Helpful?