Willow Lodge Willoughby – Cleveland Mentor

Good food options close

N/A

The pool was not open

I understand what I was getting myself into. The room was clean, the towels, shower sink… all much cleaner than I was expecting. But… the lack of pressure made it almost impossible to shower and get thoroughly wet. The shower itself had a hanging rod with a curtain that was hanging on for dear life. The shower curtain didn’t stay closed. At all. The toilet was hard to flush, when it did flush… it came alive with questionable noises and didn’t stop until moments later. It’s run down, simply put. Some basic TLC might make a huge difference. But the room itself was clean and it put a roof over our head for the night.

3 female travellers and we felt safe. Hotel was a good place to sleep surrounded by lots of stores and places to eat. Staff was very friendly and accommodating.

The hotel is dirty, the smells ranged from weed to garlic throughout the rooms, halls and elevator. Our bed sheets in both of our rooms had several stains and dirt on them. We didn’t spend the night, just used the two rooms to get ready for a concert after our drive so the bed wasn’t a huge issue. We used it to sit on, but they were dirty either way. A random office chair in was in a corner in each of our rooms with peeling material on the seats. no tables to use the chairs at. So we had to sit everything on the bed, it’s odd to not have a small table to use in a hotel room when you have an office chair there. The mini fridges were not cold and the microwave in one of our rooms was sitting on the floor. We ordered pizza and had to move the microwave off of the floor to the top of the fridge to use it. Overall, not good. It is very outdated and run down which I could get past, but the cleanliness of the rooms, elevator and halls leaves a lot to be desired. Not worth the money.

The service was great however the room was absolutely disgusting. There was a hole in the bathroom wall where clearly mice have come in. We refused to shower because the bathroom was disgusting and not to mention. We left at 6 AM and probably arrived at 12:30am but just so we could get out of that room. It was so filthy and I have bites on myself and I have a feeling that they were bedbugs. I would like a refund

The room was not as advertised. Also the room smelled very bad upon entering. My wife and I literally had to clean the toilet, which had poop on the toilet seat, and the shower. There was pubic hair in the shower, in the bed, and the room was overall filthy. 1 ⭐

Nice place for one night! Quick and easy drive to downtown Cleveland. Typical older hotel building wise, but clean room.

Our room smelt like a dog shelter, bathroom was dirty, and towels were still damp upon using them. Not the worst stay, but could be better.