Holiday Inn Express & Suites Wilmington West - Medical Park by IHG

Blood on comforter. Couldnt check in til 5:30p.m. pool is only 4.5 feet cold no reason to return. Front desk lady was rude.

Overall this place was excellent. We loved the service and the staff, and how clean the place was. The breakfast was pretty good too. The only thing they need to make this place perfect is to add heater to the indoor pool. It was pretty cold when I went with my kids back in early April of 2025.

My rooms had fleas

Wife had to go to bed with damp hair because there was no hairdryer and couldn't call the front desk because the phone was dead ( other family members had already gone to bed while she was showering...).Wife and myself found the tub floor too narrow and too sloped and slippery for our security as seniors. No bathtub mat for the inside or outside of tub area, having to use a hand towel. Breakfast was average, needing more gluten-free options like grits..., coffee not that good, running out of creamer, needing more options in coffee condiments and proteins.

Great place to stay

The pool , breakfast and some staff

Area was nice and clean. I felt safe there! The staff was so nice and inviting. Will definitely stay again

I liked the price it was quiet. Needs a restaurant no food in area.

It was a great stay

Unfortunately not all the receptionists were friendly especially the lady who booked us in on the first night, Sunday evening, didn’t seem to know what she was doing, especially when she knocked on our room door, two hours after she had checked us in and then she issued our door key to another strange guest!! Also asking us our surname. To check.