Holiday Inn Express & Suites Wilmington West - Medical Park by IHG

Room clean , breakfast was tasty and free parking

When we arrived the woman up front was quite rude and very short with me. When we went to our room discovered it was not fully cleaned, and the peephole cover broken. Not the hotels fault but nosy night with people yelling and running down the halls. The morning was quite the opposite, the morning staff was wonderful, attentive and super polite, they provided a tasty breakfast as well.

It was a pleasant experience to stay here. Very close to everything in town.

new property, comfortable rooms. Bathroom could use better cleaning, best breakfast Coffee.

Pool was not kept up to date and caused multiple eye conditions (blood shot eyes and blisters around eyes) due to no chlorine and to much acid for ph.

Almost zero water pressure for hot water. AC/heater wouldn’t turn on.

pool was green and the chlorine burned my eyes as soon as i walked in pool room. It was very cold and irritated my skin when i went to feel it. There was not a good breakfast selection. Not a good area around the hotel. Rooms were clean though.

We drove down to Wilmington to view some venues for our upcoming Wedding, at check in we were greeted with a smile and the process was quick. We went into the room to check the condition before we headed back out. The next morning as I am standing in the shower and look up at the wall, there it was. Not just a little bit, but a large area covered in mold that appears to have been there for a while. During check out I wanted to talk to the front desk about the unwanted visitors and was dismissed with a quick “I will have housekeeping take care of it” have a great day.

My check in and room were great. Everything was clean and service was very friendly.

good hotel