Seaside at Anna Maria Island Inn

Very disappointed. Our room smelled like mildew like it had been in a flood, bathroom was tiny, shower came out in a trickle, overall was not what was shown in the picture when we booked. For the price ($650) for one night, unacceptable. We were very disappointed.

A week prior to our group's business check in, the manager was emailed confirming payment details. This was acknowledged happily. Upon check-in it was a different story for our party who has traveledsince 4am. Nothing had been prepared, payment details were lost, one room wasn't ready, our party was refused checkin until one person had to pay $4,500 up front. It's totally the opposite of what had been arranged and contracted. A week later we are still chasing the remainder of our money. The run-around from the staff has been akin to Fawlty Towers, laughable. To correct their error meant stepping outside of company protocol, and I can only guess that would alert others higher up. Now our bank is contacting them to return the money. It was such a shame because aside from this debacle it was a nice place. So my tip: if you're on a business trip, be sure to check and double-check with them that they have their ducks in a row re linking their approved credit cards to their Compass account. A monumentally poor experience.

Beutiful place

The price a little high

I called and confirmed the room we wanted to stay because my brother got married there 6 years ago and we knew what unit we wanted. They confirmed 2x and once again with my husband. We stayed her over news years and spent $1850 on two nights. The place we got was an old property that was recently purchased and not the unit we requested. The room was disgusting and misrepresented in the picture. The address provided on the reservation was wrong and they did nothing to fix it. The room was falling apart as you can see by my pictures. We had to literally use the breaking to turn some lights on an off when maintenance could not fix the lights. All the lights in the front room were not working. Everything was falling apart, stained, rotting, or destroyed. We went to three other hotels in the area who had lower prices and a higher quality. When we complained they did nothing! I have stayed in a 5 star resort in Hawaii for a better rate than this. They are doing a bait and switch on customer so please beware! They try to upsell none refurbished property by using pictures of other properties they own to lure in and screw you without any remorse. As a business owner myself, I am appalled by this behavior. Take some pride and ownership in what you are selling! I still feel gross for having stay there. We sent the manager a message and he ignored it.

We received outstanding customer service from the Seaside hotel staff. The resort itself has an unreal location: It was spectacular (right on the beach). The room we had was great. Amazing ocean views. Ideal parking spaces included were close and plentiful. A warm heated clean swimming pool (with a clear view of the beach/ocean). We met many of our fellow guests (during the week-long stay) and everyone else seemed very pleased as well. There are many thoughtful amenities on the property. The giant TV in the room had the best picture quality ever. Watching the sunset perfectly . . . from INSIDE our hotel room felt like a luxury. My wife and I felt blessed that we booked our Florida holiday with Seaside at Anna Maria Island Inn. Kai was terrific guiding us through the resort selection process ahead of time over the telephone by patiently providing answers to our detailed questions. From our dealings with front desk staff members Nicole and Kai; plus the way everything was smoothly run by Anthony . . . we are grateful for their helpful and passionate attitude toward guests. Highest recommendation for Seaside at Anna Maria Island Inn. Thank you for the best Florida vacation ever! Thank you - For a wonderful vacation experience at your elegant resort.

Never had this happen using Expedia for almost 9 years. Pay at property reservation resulted in immediate billing. At a very inopportune time Called to ask why was told they bill immediately and don’t follow Expedia rules and refused to speak with me because I booked via Expedia Still waiting for a credit to may account Save yourself the 6 hours on the phone trying to get your money back and try elsewhere Nicole you are a hateful lady and your other reviews confirm that staff is ———— And Expedia you can do better than to let this place violate your rules while your customers are misled and out of pocket money that was never to be charged until check in months later

Anna Maria Island Inn on the beach was absolutely beautiful I'd go again in a heartbeat.....Anthony at the front desk was great he made our stay even more special!...love love love.....darren / deanna from nova scotia❤️

From check in through check out everything was great. The room is very nicely decorated, comfortable and the A/C and ceiling fan did a great job combatting the August heat. The text communications were helpful and timely. The bed was very comfortable and the beach is just steps behind the room!