Hampton Inn Norfolk/Virginia Beach

Received my room and it wasn't even clean the lien was all over the place i can't post the video cause it doesn't allow me to. The front desk clerk changed the room which was a little better.

The staff was very friendly and helpful. I especially liked the breakfast chef who cared about providing good food choices. My room was very clean. Bed was comfortable. Refrigerator was noisy and clock on microwave couldn't be corrected but those were minor issues.

The check in was great. The lady helping check in was super nice and very helpful. She made sure we got what we needed and helped get me an extra blanket to cover the bed for the dogs. The only negative was when we walkes the dogs out the side door, we kept smelling a very strong odor of marijuana. The first night the police were there on our floor but not sure what that was about.

When checking in my credit card was a see to pay for two rooms. I reserved them with my card but t my brother was going to pay for his at check in. We told the guy working. He supposedly took it off my card and reran it on my brother’s. The change didn’t show up on my card or my brother’s. A lady corrected it the next morning.

The front desk staff was amazing! They were caring and helpful throughout our stay. The property is also central to everything and was a decent drive to/from the boardwalk. Breakfast was pretty good most days but as a non-meat eater, some days were difficult to find solid protein. The room was clean when found. The only downsides was the selective cleaning during the week. One day the bathroom linen wasn’t changed out. Also, the doors and other patrons could be noisy and with a pet friendly hotel, my allergies were hard to get a handle on (mostly my fault lol). All in all, great hotel with good people.

Great location, right off of the Highway.

Was charged 3 times for the room

The room was unclean. Lift up the covers and hair was on the sheets. Hair all around the tub as well.