The Steward, Santa Barbara, a Tribute Portfolio Hotel

Property was beautiful, but care was much needed. AC didn’t work, faucet scalded you every time, and the knob in the shower was broken. The most obvious issue was that the staff clearly did not care about their work. Every time the room was cleaned something wasn’t replaced, took 15-20 minutes for get a round of drinks even though the bar had more staff than guests, breakfast was always understaffed and the service reflected it, had to ask the front desk for things multiple times.

We love this hotel, so it’s sad to leave negative feedback. This is the first time we’ve had a negative experience. The shower gel and conditioner bottles were empty, the first room we were given which we were told was a complimentary upgrade because we were celebrating a birthday did not have working AC. The room we were switched to, also didn’t have an AC that was fully functional either. When we turned it on it made a sound like a plane engine and it didn’t cool the room much, so we stuck to just the fan. The living room area tv also didn’t work. We didn’t want to keep calling the front desk, so we just let it go. Luckily our kiddos wanted to spend the majority of the day in the pool, so that was helpful.

Prachtig domein, mooi ingericht, leuke ruime en mooie kamers.

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Outdoor area is lovely

I always enjoy staying at the Steward- it’s nice to be a ways away from the hectic traffic in Santa Barbara! Rooms are very nice - a bit pricey, but nice! Staff at check in are always super friendly and professional.

Beautiful hotel. Clean and lovely pool and patio areas. Lots of staff they are doing a great job taking care of everyone.

The property was lovely. Great spot to relax and hang out

Housekeeping did not vacuum the room, too expensive